Purpose-Driven Business Internship Candidate

VINCENT KOLUDROVICH

**** **** ****** **** *********, OH 44087 216-***-**** *************@*******.***.*** EDUCATION

Youngstown State University – Youngstown, OH

Williamson College of Business Administration (WCBA) – AACSB Accredited Bachelor of Science in Business Administration, May 2027 Major: Business Analytics and Economics Minor: Entrepreneurship Cumulative GPA: 3.88/4.0 RELEVANT EXPERIENCE

Dawn Media – Remote

Appointment Setter January 2026-Present

Executed multi-channel outreach and lead qualification to book high-intent discovery calls for the sales team

Managed pipeline in CRM by tracking contact stages, updating notes, and running consistent follow-up sequences

Conducted prospect research to identify ICP-fit businesses and tailor messaging based on industry, offer, and pain points

Increased show rates by confirming appointments, handling objections, and reinforcing value prior to scheduled calls

Collaborated with marketing/sales leadership to refine scripts, test messaging angles, and improve reply-to-booked- call conversion

Reported daily KPIs (outreach volume, reply rate, booked calls, show rate) and optimized workflow to hit weekly targets

Muslimpreneur – Remote

Appointment Setter October 2025-November 2025

Engage potential leads through direct messaging on Instagram and other platforms using approved scripts and communication frameworks

Qualify leads by assessing their fit, updating CRM entries, and booking sales appointments for the closing team

Maintain accurate lead statuses, notes, and follow-up dates while providing detailed shift handovers for smooth team continuity

Track KPIs including DMs sent, replies received, and calls booked, while attending team meetings and reporting issues promptly

Handle objections professionally, escalate concerns when needed, and adhere to all company policies and performance standards

Digital Leader – Remote

Appointment Setter August 2025-October 2025

Identify and research qualified prospects across Instagram, Facebook, X, and LinkedIn using approved messaging frameworks

Engage and qualify entrepreneurs, coaches, consultants, and course sellers based on revenue, goals, and business pain points

Schedule sales appointments, complete detailed handoffs, and maintain a 70 percent or higher show-up rate

Track and document all communication in the DM Tracker CRM, ensuring accuracy and fast response times within 10 minutes during business hours

Conduct daily outreach of 100 or more direct messages and collaborate with the team through Discord check-ins and reports

Valued Merchant Services – Cleveland, OH

Regional Account Manager January 2025-May 2025

Managed client relationships and onboarded new businesses to tailored payment processing solutions across assigned region

Conducted sales presentations, negotiated contracts, and closed deals to drive revenue growth

Provided ongoing account support, ensuring client satisfaction and retention through proactive communication

Analyzed client needs and market trends to recommend optimal merchant service packages OTHER EXPERIENCE

Andrews Student Recreation and Wellness Center – Youngstown, OH Facility Monitor August 2025-Present

Enforce facility rules and safety policies to ensure a secure and welcoming environment for all members

Provide customer service by assisting students and staff with equipment, memberships, and general questions

Conduct routine inspections of workout areas, courts, and common spaces to maintain cleanliness and safety standards

Respond quickly to incidents and coordinate with professional staff when necessary PetSmart – Macedonia, OH

Retail Sales Associate May 2025-August 2025

Assisted customers with selecting pet products, food, and accessories tailored to their pets’ needs, providing knowledgeable and friendly service

Maintained clean and organized store aisles, restocked merchandise, and ensured shelves were properly labeled and faced

Operated POS system to process purchases, returns, and exchanges accurately while promoting PetSmart loyalty programs

Supported promotional events and seasonal sales by setting up displays and educating customers on current deals

Collaborated with team members to meet daily sales goals and deliver a positive shopping experience for pet parents Sprenger Health Care Grande Village – Twinsburg, OH Housekeeper May 2023-August 2023

Ensured cleanliness and sanitation of resident rooms and common areas in compliance with health and safety standards

Maintained strict cleaning protocols in a healthcare environment to abide by infection control standards

Promptly responded to staff and residents’ needs to maintain a safe and comfortable living space Party City – Aurora, OH

Retail Sales Associate March 2022-December 2022

Provided excellent customer service in a high-volume environment by assisting shoppers with product selection, returns, and seasonal inquiries

Trained new team members by demonstrating daily tasks, explaining the POS system, and giving tours of the store layout to ensure smooth onboarding

Managed merchandise stocking, inventory organization, and store displays to ensure visual appeal and product availability

Operated POS systems efficiently for purchases, returns, and special orders while maintaining accuracy in cash handling

ACTIVITIES

Economics Club, Member August 2025-Present

Discuss economic issues with faculty, host guest speakers, explore career paths, complete community service, participate in field trips, and network with professionals Student Investment Fund, Member August 2025-Present

Manage a $2.4M portfolio, give stock presentations, meet weekly with professionals, attend conferences, visit New York’s financial district, and gain hands-on investing experience International Student Organization, Member August 2025-Present

Participate in cultural events, leadership workshops, and networking sessions that support global awareness and student engagement

Collaborate with peers from diverse backgrounds to promote inclusivity and cross-cultural understanding on campus Pakistani Indian Student Association, Member August 2025-Present

Help organize cultural showcases, holiday festivals, and community-building events to celebrate South Asian traditions

Strengthen cultural exchange by engaging domestic and international students in activities Youngstown Environmental Sustainability Society, Member August 2025-Present

Promote environmental awareness by participating in sustainability projects, recycling initiatives, and community clean-up events

Attend guest lectures and discussions focused on renewable energy, conservation, and climate solutions Brazilian Jiu-Jitsu Club, Member August 2025-Present

Train in martial arts techniques to improve discipline, resilience, and physical fitness Kilcawley Advisory Council, Member August 2025-Present

Represent resident needs and concerns to improve student life in Kilcawley House

Help plan and support community events that build engagement among residents International Ambassador, Volunteer August 2025-August 2025

Welcome new international students and help them adjust to campus

Provide peer support by answering questions about academics and campus life

Communicate regularly with students and direct them to the right campus resources International Business Organization, Treasurer March 2025-Present

Participate in weekly presentations from local and global companies discussing international markets, business strategies, and cultural insights

Humane Society of Summit County, Volunteer March 2023-August 2023

Walked and exercised dogs to support their physical and mental well-being

Socialized with cats to improve adoptability and reduce stress in shelter environments

Cleaned animal cages, washed dishes, and handled laundry to maintain a clean, sanitary facility

Organized and distributed food and supplies from community donations HONORS

President’s List, 3 semesters

Dean’s List, 4 semesters

Academic Achievement Award, 4 semesters

Global Scaling Challenge (GSC) Case Competition 4th Place Finish, April 2025 Excel 2019 Associate certification, April 2025

The National Society of Leadership and Success, March 2025 The National Society of Collegiate Scholars, March 2025 Cleveland Institute of Music-Academy Certificate of Participation, May 2023 COMPUTER SKILLS

Proficient in Microsoft Excel, Word, and PowerPoint Experienced with Canva for presentations and visual content creation Familiar with Adobe Photoshop and Lightroom for photo editing and design Experience with website development and design fundamentals Skilled in Google Workspace (Docs, Sheets, Slides, Drive) for collaboration and productivity Experience with social media management tools (Meta Business Suite)

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