Administrative Data Entry Specialist with 15+ Years Experience
Resume:
MARGARET MATER
ADMINISTRATIVE DATA ENTRY SPECIALIST
CONTACT
PROFILE
********.*****@*****.***
Mesa, AZ 85201
Professional, detail-oriented individual eager to bring strong administrative and analytical skills to a growing company in need of top-level support. Highly organized, excellent communication, quick study, and punctual.
SKILLS
EXPERIENCE
Data Entry
Administrative Support
Communication
Creativity
Strategic thinking
Account reconciliation
Secretarial
Computer skills – Microsoft Office, Word, Excel, Powerpoint, Outlook, VADRS
Currently in SQL class
Verra Mobility, Mesa, AZ
Customer Support Specialist
April 2025 - current
Review all work orders, conduct research and work with outside agencies as required.
Maintain compliance with state regulations
Analyze processes to determine more efficient paths, and look for solutions
Compile and produce SOPs for various processes
Data entry, creating spreadsheets, presentations, and written communication.
Utilize state DMV systems to update registration, place renewal orders, and reconcile for accounting.
Penske Rapid Repair, Phoenix, AZ
Department Administrative Assistant
September 2024 – January 2025
Reviewing daily and weekly sales, determining causes of fluctuations or discrepancies in reporting and invoicing, create action plans based on findings.
Assisting in managing daily operations, first point of contact for outside customers, and liaison between departments.
Oversee internal administrative duties including verifying technician hours, processing invoices, and corrective billing.
Work with business leaders to coordinate daily processes.
EDUCATION
Bishop Carroll High School
1994-1998
Diploma
Arizona Automobile Dealer’s Association, Phoenix, AZ
Titles Processing Specialist
May 2024 – August 2024
Review incoming title applications and compare customer information, update customer DMV information as needed
Create and process automobile titles
Work with dealers to maintain clear and consistent information
Mailing out titles to dealers
Carvana, Tempe, AZ
Titles and Registration Specialist I & II
June 2021 – April 2024
Processing and clearing automotive titles.
Data entry of vehicle and customer information.
Quality control specialist.
Processing, finalizing and mailing out customer registration.
Comprehensive review of customer paperwork for accuracy.
Receiving and filing paperwork from the DMV.
Updating customer records to ensure the most up to date information.
Harkins Administrative Services, Scottsdale, AZ
Executive Assistant
May 2017 – September 2019
Arrange travel and restaurant bookings for personal and company business.
Liese between vendors, department heads, and the executives.
Schedule, reschedule meetings with internal and then external parties.
Work with all departments to relay updated information on behalf of executives.
Run personal errands as required.
Harkins Administrative Services, Scottsdale, AZ
Receptionist
May 2015 – July 2020
Inventory reconciliation and evaluation, creation of standard excel sheet to track shipments vs deliveries.
Managed multi-line phone system. Answer phone and determine correct point of attention.
Utilized Word, Powerpoint, Adobe, and Excel to create documents and spreadsheets.
Central point of contact for all outside visitors through greeting and directing guests,
vendors, and applicants.
Lead contact for shipping and mailing supplies for office.
Created SOPs for most common practices.
Provided administrative support to company executives for travel, expenses, reimbursements,
and meeting arrangements.
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