Housekeeping Supervisor and Quality Control Lead

RichardWilliamsResume (*) (*).pdf

RICHARD WILLIAMS

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Housekeeping Supervisor Team Management Quality Control

@ **************@*****.*** © linkedin.com @ Bronx Newyork

SUMMARY

Proven Housekeeping Supervisor offering 5 years of success in

managing high-quality housekeeping departments at leading Skilled in

all aspects of cleaning, inventory management, and staff training. Holds

a strong commitment to maintaining cleaniiness standards, passionate

about delivering high levels of satisfaction.

EXPERIENCE

Housekeeping Supervisor

Argus Community

li 09/2022 - 03/2025 Bronx Newyork

Led housekeeping team maintaining superior facility and grounds

cleanliness.

+ Achieved 98% atisfaction rating for facality cleanliness,

+ Decreased supply costs by 15% through effective Inventory

‘management.

+ Improved department productivity through process improvements,

Housekeeping Lead

Argus Community

th 2014-2016 Austin, Texas

Managed housekeeping team and ensured adherence to established

cleaning standards,

+ Customer Service

+ Fire Estinqusher

+ Reduced staff turnover with positive leadership.

Housekeeper

Argus Community

(th 09/2022 - 03/2025 @ Bronx Nowyork

Maintained cleantiness and orderliness of assigned areas within facility

+ Able to lead & supervise

+ Built a reputation as a key contributor to satisfaction.

+ Maintained a 99% cleanliness score over period of time.

EDUCATION

Cornerstone Academy

School or University

(th 2008 - 2010 Location

LANGUAGES

Frain = ©0000

STRENGTHS

QD Task Delegation

Skitful in assigning tasks effectively,

ensuring smooth operations in a 200+

room facility

R Quality Control

Consistently uphold high cleantiness

standards, leading to a 40% increase In

positive customer feedback,

gR Staff Training

Experienced trainer in housekeeping

protocols, resulting in improved

efficiency of teams by 30%.

SKILLS

‘Team Management

Quality Control

Inventory Control

Training & Development

Process Improvement

Guest Service:

Hygiene Standards

Cost Control

CERTIFICATION

Effective Housekeeping Management

Completed certification course by Hospitality

Training Solutions,

Quality Management in Hospitality

Completed certification course by American

Hotel & Lodging Educational institute,

INTERESTS

5 Team Building

ove creating strong, efficient teams

and fostering workplace collaboration

S Healthy Living

am passionate about health and

promote cleanliness and hygiene,

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