Administrative & Research Professional with Leadership Experience
Resume:
PRISCILLA KWEASIBEA GYAMFI/PRISCILLA GYAMFI
KT **1, Kotobabi-Down, Accra
************@*****.***
CAREER OBJECTIVE
Looking for a position where I can use my talents, abilities, and knowledge in a setting that fosters personal and professional advancement, growth, and developments while also being resourceful, creative, and adaptable. PERSONAL SUMMARY
I am a dynamic professional with a diploma and professional certificate in general research skills, a B.A. in Management and Theology and over nine and a half years of work experience in Ghana, spanning four reputable companies. My experience primarily lies in research, administrative and managerial roles, where I have consistently demonstrated strong organizational and leadership skills. I am dependable, resourceful, analytical, logical, creative and highly detail- oriented, with a proven ability to lead cross-functional teams and collaborate effectively in both individual and global team settings. My expertise includes office management, administrative and personal assistant, customer service, and managerial support. In my current and previous roles, I have showcased my abilities in research, management, communication, leadership, planning, and time management, while maintaining high levels of confidentiality and compliance across diverse environments such as emerging businesses, religious organizations, and technology-driven sectors. I am always eager to seize new opportunities and thrive in dynamic settings. WORK EXPERIENCE
ADMINISTRATIVE ASSISTANT
International Central Gospel Church- Watered Garden Temple Jan 2017 – 2022 1. Administrative Support and Organization
Managing databases and filing systems, Implementing and maintaining procedures/administrative systems, Typing, compiling, and preparing reports, presentations, and correspondence, Collating and filing expenses and preparing and maintaining the organizational calendar. 2. Confidentiality and Communication
Maintaining a high level of confidentiality, acting as a first point of contact: handling correspondence and phone calls, Responding to general secretarial support requests for the Head Pastor. 3. Scheduling and Coordination
Managing diaries and organizing meetings and appointments, often controlling access to the Head Pastor Scheduling, booking, and arranging travel, transport (fuel), and accommodation, Coordinating the Head Pastor’s travel plans, Organizing and liaising with church workers during events 4. Financial Management
Managing petty cash transactions, issuing cheques to creditors and suppliers, Preparing monthly payroll Authorizing or approving transactions
5. Reporting and Liaison
Completing and submitting weekly and quarterly reports for both local and area assemblies, liaising with staff, suppliers, and clients to ensure tasks are completed. PERSONAL ASSISTANT- ASSISTING THE GENERAL MANAGER
Kilo Alpha Aviation Holdings (KAAH), Accra Aug 2016 – Jan 2017
(ADMINISTRATION-PROVIDING ADMINISTRATIVE SUPPORT)
1. managed administrative tasks such as typing, compiling, and preparing reports, presentations, and correspondence, as well as handling client registration for aviation programs, resolving complaints, and screening phone calls and correspondence.
2. organized the diary, scheduled meetings and appointments, and addressed requests and queries efficiently. OFFICE MANAGER
Universal Top Range (UTR), Accra Feb 2014 – 2016
1. Clients Liaison
• Formulating, negotiating and agreeing timelines and budget for projects.
• Establishing clear lines of communications for projects and troubleshooting any problems which may arise.
2. Design Team Liaison
• Ensuring that designers have a clear understanding of their briefs.
• Tracking the progress of each project by creating and updating status report for the Director. 3. General Management & Human Resource
• Carrying out Invoicing, Credit control, Cash flow management Accounting and other administrative activities.
• Overseeing staff contracts and maintaining records.
• Encouraging and managing the development of staff training especially within the area of digital media. 4. UTR Marketing
• Actively ‘spreading the word’ and implementing strategic marketing opportunities. CUSTOMER CARE OFFICER (CONTRACT)
Access Bank GH. Apr 2012 – Feb 2014
1. Provided comprehensive administrative support while demonstrating strong customer service skills. My responsibilities included cheque book maintenance, processing stop cheque requests, account opening and closure, operating instruction updates, and maintaining account and customer memos. 2. Handled balance inquiries, statement requests, ATM card requests, SMS alerts, mobile money transfers, and various marketing and operational errands as needed CORE COMPETENCES/SKILLS
1. Proficient in the use of Trello, Slack, Teams, Zoom, Microsoft Office Suite (Word, Excel, Access, PowerPoint and Project), Operating System: (Windows XP and Windows Vista, specifically). New applications, Software’s: (Asoriba, Flex branch/ Flex cube, AN Series etc). 2. Knowledgeable in conducting and carrying out leadership duties with my personal gifts, soft and technical skills for the benefit of the institution by contributing to the superior’s effectiveness and efficiency. 3. Demonstrate organizational skills as well as ability to relate well with diversity of persons professionally and friendly: Superiors, office colleagues, visitors, clients etc. 4. Proficient in Planning, Scheduling and Resource Management and well-versed with managing multiple projects throughout their project life cycle (from initiation to completion). 5. Demonstrates willingness to grow attitudinally, vocationally, spiritually, to develop a comprehensive understanding of the institution and receive additional training, should that be deemed necessary. 6. A cooperative team member in relation with others who share work environment and responsibilities. 7. Strives for opportunities and able to work within a multinational team, independently, Self-motivated with research skills and Dedication to clear communication and presentations. LANGUAGES
• English/ Twi/
EDUCATION
ATHENA GLOBAL EDUCATION (UniAthena)/ WESTFORD EDUCATION GROUP – OXFORD-UK Mar-Apr 2025 DIPLOMA IN RESEARCH SKILLLS
TEFL PROFESSIONAL INSTITUTE (TEFL UK- TEACHER RECORD/ VIRTUAL) Sep- Oct 2024 COURSERA/ UNIVERSITY OF COLORADO-USA (PROFESSIONAL / VIRTUAL) Aug- Oct 2024 CERTIFICATE IN RESEARCHER MANAGEMENT & LEADERSHIP TRAINING ALISON/CPD-UK (PROFESSIONAL / VIRTUAL) Aug 2024
CERTIFICATE IN ESSENTIALS FOR RESEARCH METHODOLOGY ATHE-UK CENTER - ACCRA BUSINESS SCHOOL (ABS) Spintex- Accra 2022 -2024
BACHELOR OF ARTS, MANAGEMENT THEOLOGY (ATHE-UK) OFQUAL EXECUTIVE CERTIFICATE IN BUSINESS ADMINISTRATION (PROFESSIONAL) 2021 -2022 TAKORADI POLYTECHNIC (TTU) Takoradi
H.N.D Commercial Arts (Textiles) 2007-2010
ST. JOHN’S GRAMMAR SECONDARY SCHOOL Achimota
SSSCE 2001-2004
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