Executive Assistant & Office Manager Healthcare & Ops Leadership

Angela L. Scarpelli

*************@*****.*** 203-***-****

SKILLS

● Efficient in Microsoft Office, Concur, Adobe Pro, Practice Fusion, Vision, IDX, CRS and SRS, and several Electronic Health Record – EHR software systems, applicant tracking systems.

● Office Management, Executive Assistant, Administration, and Customer Service experience within health care and service organizations.

● Strong communication, interpersonal, collaborative, and presentation skills.

● Able to prioritize/delegate tasks, and make sound decisions quickly while maintaining thorough focus on key deliverables.

EMPLOYMENT EXPERIENCE

SEMA4–Stamford, CT.A patient-centered health intelligencecompany. Mount Siani affiliated. Office Manager and Executive Assistant to C- Level Colleagues 2021-2023. (Company acquired in 2023)

● Managed entire HQ office setting consisting of 3 floors in large corporate building

● Home base for any inquiries regarding SEMA4

● Collaborated and gathered insight with C-Level colleagues on up and coming projects to deliver the best approach in order to execute successful endeavors

● Liaison between employees and outsourced professionals

● Managed and scheduled all department calendars on an as needed basis

● Organized and hosted meetings of all sizes and requests throughout our HQ and Lab locations

● Met with and guided guests, new hires, and delivery personnel in the direction of their designated department and duties

● Created new hire badges and coordinated with cybersecurity

● Maintained watch through security cameras to ensure an honest and safe work environment

● Maintained flexibility to fill in for lab location when needed

● Managed staff seating and designed floor plan of every department within the building

● Retrieved, sorted and distributed all mail coming in and going outbound of SEMA4

● Ordered entire office supplies and lunch/refreshments on an as needed basis

● Assisted in cross training with departments such as HR, Marketing, Legal, Research and Development, Procurement, Project Management, Facilities, and Billing to run a seamless, professional work environment.

Recruiting Assistant –Hybrid

Contract Recruiting Assistant to Terri Angotto 2020- 2024. During the Covid pandemic through the end of 2024, while searching for full time employment, I have had the opportunity to work in the recruiting industry. Multifaceted experience varying from HR, Customer Service/Support positions and the placement of life sciences executives. Duties include:

● Conducted research using LinkedIn Recruiter to identify talent for retained contingency and search assignments

● Connected with qualified candidates to determine their interest and availability to consider the firm’s recruiting projects

● Communicated with prospective candidates on interview timing including calendar coordination, meeting confirmation and follow up

● Managed Applicant Tracking System (ATS) LOXO and Ultra Staff including: adding projects to the database, migrating data on candidates into the system including contact information, tagging prospects to projects, adding interview progress/project notes and exporting reports for firm’s partners and clients

● Conducted research using LinkedIn Recruiter to identify talent for current and future retained contingency and search assignments

● Created and maintained master research lists using Word and Excel Greenwich Infiniti –Greenwich, CT. The forefrontof a nationally high ranked dealership. 2018 – 2020 Front Operations/ Office Management

● Engaged with customers; greeting and answering questions/addressing basic product knowledge inquiries with customers

● Answered busy switchboard and forward calls to appropriate associates

● Internet sales lead development

● Responsible for payments and daily finances within the sales department

● Maintained CRM database for sales team

● Coordinated with other dealerships regarding inventory swaps

● Ensured orderly appearance of dealership floor, conference and meeting rooms

● Ordered supplies, maintained inventory

Advanced Specialty Care– Danbury, CT 2017 – 2018

Multi-specialty medical practice with 30+ physicians Patient Care Coordinator

● Served as the compassionate patient advocate for pre-procedure walk thru

● Insured efficient and accurate Medical Coding

● Verified Insurance

● Checked in patients; captured relevant clinical information and patient history

● Coordinated tests and confirmed results with lab partners

● Arranged/confirmed referral approvals

● Created appointments through phone and email

● Completed payment transactions (co-payments)

● Balanced payment/transaction batches at the end of the day

●Prioritized daily tasks for office team members

●Adherence to HIPPA guidelines, practices and procedures Danbury Orthopedic Associates Alongside Western Rehabilitation Center -Danbury, CT 2012 – 2016 Multi Physician Practice and Acute Care Rehabilitation Facility Registration Specialist and Medical Records Coordinator

● Conducted insurance verification, capturing required demographic and health information

● Registered new patients into EHR software

● Collected all medical history forms for patient charts

● Prepped patient charts for daily schedule

● Scanned list of medications and allergies into EHR

● Processed payment transactions (co-payments)

● Prepared injections and exam rooms

● Coordinated with outsourced partner Healthdrive Corporation for patient dental and eye exams including coding and insurance approval processes

● Coordination and scheduling of medical staff meetings

● Organized and maintained patient files to conform to HIPPA guidelines

● Prepared charts, information packets for new patient arrivals

● Liaison between medical professionals and outsourced patient service providers regarding patient records

EducationGoodwin University, Hartford, CT A.S. Health Science– 2012 Volunteer Work Danbury Hospital, Dialysis Center -Danbury, CT Summers of 2009-2012

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