JULIE A. MOSLEY
**** ******** *****, ********, ** 31404
912-***-**** (cell)
*********@*****.***
Objective
A position in a fast-paced environment to where I am able to use my knowledge and qualifications for advancement.
Skills
●Strong Customer Relations Skills
●Computer Proficiency
●Data Entry
●Word Processing and Typing
●10-Key Calculator
●Filing
●Excellent Organizational Skills
Computer: Lotus 1-2-3, Excel, Power Point, Access, Sharepoint
WordPerfect 5.1, Microsoft Office 365, Outlook
Microsoft Word,
Alpha IV Database, DOS.
Accounting I & II
Letter Writing
Scanning and Indexing
Multi-Task and Detailed Oriented
Prioritize and Meet Deadline
Problem Solving Skills
Strong Grammar Skills
Health Care
CPR
Security Management
Telephone Answering, Multi-Line System
Patient Observation
Vitals
Demographics
Experience
Data Entry Researcher April 2021 - May 2023
CourtDox – Savannah: Savannah, Georgia
Input data for criminal backgrounds checks for felony and misdemeanor cases for employment, research cases at the courts that is required if not able to locate in system and submit to clients as requested, request cases from jurisdiction of that handle the case, working from home while employed with CourtDox, research cases for different counties in Georgia.
Customer Sale Representative September 2020 - April 2021
Concentrix One/AT&T – Savannah: Savannah, Georgia
Intake calls assisting customer with cancellations, adding a line, upgrading devices or plans, account information, create cases when necessary, assist customer with promotions and ordering devices, etc. return calls, update account information.
Customer Service Representative July 2020 – September 2020
On Brand24 – Savannah: Savannah, Georgia
Assisting customers with cancellation of their membership and refunds when necessary. Escalation of calls as needed for claims and orders being processed.
Administrative Support 2 September 2018 to July 2020
Georgia Regional Hospital – Savannah: Savannah, Georgia
Assisting patient’s with demographics, taking vitals and photo, consent forms
Answer telephone calls; relay and forward messages, input data into computer on patient’s for admission, Insurance verification
Update chart board for referrals and pending patient’s,
Update briefing report on bed census, pending referrals, etc
Case Manager Deputy Clerk 2015-2017
City of Savannah – Recorder’s Court: Savannah, Georgia
Input data into computer for criminal cases, traffic tickets, assist attorney’s
With information for their client, call cases, assist the judge in court,
Continued cases, assist the public with information. Mail out
Subpoenas, release forms, warrant letters, contempt letters,
DDS electronic sending, correct errors from DDS. Etc.
Case Disposition Clerk 2007-2015
City of Savannah - Recorder’s Court: Savannah, Georgia
Handle electronic DDS sending for FTA’s and withdrawal, Disposed cases for traffic citations, misdemeanor, felony, Local Ordinance. Type release letters, payment plans, contempt of court warrants letters. Faxing, assist customers with their case as needed. Continued cases for trial dockets, assist Attorney with information on client case with certified copies with results of case. Assist the judge with disposition of cases in court and update cases as needed. Maintain certified mail electronically. Communicate effectively as necessary.
Administrative Assistant/Office Assistant, Sr. 1994-2003
City of Savannah - Parks and Recreation: Savannah, Georgia
Handled all word processing and typing. Entered data for reports, production items, shipping, and inventory. Maintained computerized inventory of supplies, and products. Helped plan and organize program functions. Answered the telephone and represented the company in a professional and businesslike manner. Maintain payroll, handle incoming and outgoing mail, scheduled drug screening, process employment applications, tax forms. Trained employees for summer program and also assist with Orientation for over 200 employees.
Accomplishments:
Researched and set up voicemail answering system. Result: Saves time for both the receptionist and the customers.
Created, organized, and set up an information center for manuals for two programs. Result: Better access to needed information, and less time searching for it.
Education
Business Administration – Human Resources
Everest University, Orlando, Florida-Online
2010 to Present
Diploma
South University, Savannah, Georgia 1985
Diploma
Richard Arnold High, Savannah, Georgia
1980