Operational Support Leader with Administrative Expertise

Heliena Barreto

480-***-**** ***********@*****.***

Objective

Seeking a position where I can leverage my broad professional experience to enhance team efficiency, deliver high-quality results, and contribute to overall organizational success. Professional Experience

Owner September 2004 – October 2010

New Millenium Home Designs Gilbert, Arizona

• Conducted door-to-door / cold call sales to acquire new landscaping clients.

• Communicated with customers regarding landscape design, installation timelines, and project requirements

• Managed procurement, including ordering materials and coordinating delivery schedules

• Oversaw full company financials, including budgeting and payroll

• Directed all phases of landscaping projects from initial consultation to final delivery, ensuring highquality customer satisfaction

• Maintained strong client relationships and provided ongoing support for all landscaping needs Senior Administrative Assistant June 2011 – August 2022 Intel Corporation Chandler, Arizona

• Managed complex calendars for three Senior Directors across multiple time zones

• Planned and executed employee office-space optimization projects

• Coordinated travel arrangements, processed expense reports, and monitored departmental spending and headcount

• Managed departmental SharePoint site and organizational charts to improve communication consistency

• Scheduled multi-site meetings, open forums, and quarterly events

• Tracked employee training compliance and drove completion ahead of schedule Executive Administrative Assistant August 2022 – September 2024 Intel Corporation Chandler, Arizona

• Supported calendars, scheduling, and communications for three Senior Vice Presidents

• Increased global office efficiencies by interviewing team members and developing improvement roadmaps

• Prepared and processed expense reports, purchase orders, and order tracking

• Prioritized email, phone calls, tasks, and meeting preparation materials

• Maintained departmental organizational units, cost centers, and distribution lists

• Scheduled international and multi-site face-to-face meetings, open forums, and quarterly events

• Served as a key member of the international administrative team Skills

Professional Skills: Time Management, Event Planning, Prioritizing Tasks, Critical Thinking, Problem Solving, Adaptability, Multitasking, Detail-Oriented

Technical Skills: Microsoft Word, Microsoft Excel, Microsoft Teams, SharePoint

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