Dan G. Incze
Glen Ellyn, Illinois ***** ******@***.*** 630-***-****
Professional Summary
Senior IT leader with 20+ years of experience in infrastructure engineering, VMware and Windows architecture, and enterprise virtualization. Proven track record delivering secure, high-availability solutions across DoD and commercial environments, including Hyper-Converged Infrastructure initiatives. Trusted technical advisor with Government Security Clearance in the past, known for leading teams, modernizing platforms, and solving complex operational challenges.
Certifications
• VMware Certified Professional (VCP 7.x)
• Dell/EMC Hyper-Converged Infrastructure Specialist
• Dell/EMC VxRail Certified System Administrator
• Nutanix Certified Professional – Multicloud Infrastructure (NCP-MCI) 6.5
• MCITP – Enterprise Administrator
• Microsoft Certified Systems Engineer (MCSE)
Professional Experience
EXOTech Industry (Schaumburg, IL)
VMware and Windows Technical Consultant June 2024 – Present
VMware and Windows project work for EXOTech’s clients
Windows and VMware ESXi Server administration and troubleshooting
Active Directory management and troubleshooting
Azure (Entra ID) and Office 365 management
Exchange On-line and Purview configuration
Powershell Scripting
Configure and manage NetVault and Veeam backups
Axway Secure Transport setup and management
Upgrade VMware environment from version 7 to version 8
Support VMware Cloud Foundation (VCF)
Recommend hardware and storage devices.
Purchasing and installing software and licensing including Windows and VMware Servers
Windows and VMware Servers security vulnerability remediation
Heartland Business Systems (Lisle, IL)
Technical Architect – Systems Enterprise May 2023 – May 2024
Led pre-sales solution architecture and technical advisory across Midwest clients.
Designed VMware environments and procured hardware/software (Dell, HP, Cisco UCS, VxRail).
Identified and remediated critical VMware security vulnerabilities across client infrastructure.
Specialized in VMware and Veeam solutions with hands-on customer implementation and consultation.
Delivered Nutanix deployments and provided subject matter expertise on Microsoft Windows platforms.
The Northern Trust Company (Chicago, IL)
VMware Cloud Engineer Apr 2022 – Apr 2023
Managed 82 vCenters using VxRail Clusters within a Hyper-Converged Infrastructure setup.
Upgraded VMware clusters in the UK from v6.7 to v7.0; prepared US cluster upgrades.
Implemented Data at Rest Encryption and vMotion migration schedules.
Directed security projects, including CyberArk Enterprise Password Vault and 'Hot Add' memory/CPU features.
Assisted in VMware Cloud Foundation (VCF) and vRealize Automation (vRA) setups.
Apex Systems/GMR (Greenwood Village, CO)
Sr. Remediation Engineer Mar 2021 – Sep 2021
Performed VMware environment vulnerability scans with Tenable and remediated issues.
Managed cross-functional scheduling and incident resolution through ServiceNow and Microsoft Teams.
Experis IBM/Earnest & Young (Chicago, IL)
Sr. Escalations Engineer Sep 2020 – Mar 2021
Worked with Microsoft to troubleshoot OS-level issues in VMware-hosted systems.
Managed technical escalations and coordinated change implementation across teams.
HCL Technologies/Abbvie (Vernon Hills, IL)
Sr. VMware Enterprise Systems Engineer May 2019 – Sep 2020
Supported global VMware ESXi environments (6.0–6.7) and 30+ VxRail clusters.
Collaborated with SolarWinds and Moogsoft teams to reduce false positives from hundreds of thousands to under 100/month.
Streamlined incident management, significantly improving resolution efficiency.
SAYERS TECHNOLOGY, LLC/HCI (Chicago, IL)
Sr. VMware Lifecycle Engineer Mar 2018 – Dec 2018
BOOZ ALLEN HAMILTON/ Department of Defense (Chicago, IL)
Information Assurance/Systems Manager Jun 2017 – Mar 2018
Dell Technologies (Remote)
Enterprise Technical Support Senior Analyst / VMware and Windows Systems Engineer Nov 2010 – Jun 2016
Provided advanced support for VMware and Microsoft Windows Server environments, resolving complex infrastructure issues.
Led root cause analysis and remediation for enterprise-level outages involving ESXi hosts, storage, and Active Directory integration.
Collaborated with engineering teams and customers to develop long-term solutions and best practice documentation.
Supported global clients with incident management, system performance tuning, and environment optimization.
Delivered training and mentorship to junior support staff and helped standardize troubleshooting protocols.
CNI Technologies (Schaumburg, IL)
Systems Engineer Jul 2006 – Apr 2008
NRT Technology (Chicago, IL)
Field Services Technician Mar 2005 – Jul 2006
Global Secure Systems (Rolling Meadows, IL)
Technical Support Specialist Aug 2002 – Mar 2005
CoAMS Inc. (Chicago, IL)
Technical Support Specialist Jan 2004 – Jul 2005
PCR Corporation (Schiller Park, IL)
Network Technician Jan 2002 – Dec 2003
Education
B.S. Electronics Engineering Technology November 2001 DeVry University, Chicago, Illinois
Technical Skills
VMware vSphere • VxRail • Nutanix • Windows Server • Active Directory • PowerShell • SQL • Hyper-Converged Infrastructure • Microsoft Azure • Troubleshooting • Systems Monitoring