Aspiring Data Governance & Quality Analyst

Ronica Ngwerume Aspiring Data Governance & Data Quality Analyst

Fort Worth, TX **********@*****.*** 346-***-**** https://www.linkedin.com/in/ronica- n-737aaa169?utm_source=share_via&utm_content=profile&utm_medium=member_android PROFESSIONAL SUMMARY

Goal-oriented professional with 3+ years of retail experience at Macy's and Effy, skilled in data accuracy, process compliance, and customer-focused operations. Currently building technical expertise in SQL, Excel, and data governance to support data quality, reporting, and business decision-making. Seeking an entry-level hybrid/remote role in Data Governance or Data Quality Analysis.

SKILLS

Data & Governance: Data Quality, Data Accuracy, Process Compliance, Metadata Awareness Technical: SQL (SELECT, WHERE, GROUP BY, JOIN), Excel (Pivot Tables, Lookups, Conditional Formatting), Power BI (basic)

Business Skills: Customer Data Management, Reporting, Problem-Solving, Attention to Detail, Multi-tasking

PROFESSIONAL EXPERIENCE

Macy's – Jewelry Sales Associate

May 2025 – Present

Maintained accurate customer and transaction data in POS and inventory systems Ensured compliance with refund, resizing, and sales policies Identified and resolved data discrepancies in customer records and sales reports Assisted in daily sales reporting and inventory reconciliation Collaborated with team members to ensure data consistency and process efficiency Effy – Jewelry Sales Associate

January 2021 – April 2024

Managed customer records with high accuracy, supporting loyalty and sales reporting Trained in transaction systems and quality control procedures Developed strong attention to detail for high-value items EDUCATION

Associate Degree in Education, University of Zimbabwe Relevant Coursework: 7-week Data Governance Course (in progress), Excel & SQL Basics PROJECTS / PORTFOLIO

Mini Data Governance Project

Analyzed sample retail dataset for duplicates and missing customer records Calculated percentage of missing data and identified patterns Created a simple Excel dashboard highlighting data quality issues Suggested process improvements for future accuracy CERTIFICATIONS / COURSES

Data Governance Fundamentals – 7-week course (in progress) Excel & SQL Basics – Self-paced