Security Professional with Incident Reporting Expertise

L N Larue Nadine

Jamaica ***** 646-***-**** ******.*******@*****.***

PROFESSIONAL

SUMMARY

Results-driven security professional with a proven track record in incident reporting and report writing. Committed to enhancing operational efficiency through effective security measures.

ACCOMPLISHMENTS Reduced shoplifting rates by 80% through improved surveillance procedures.

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• Successfully completed two-week security training program.

• Helped company recover $200 by identifying and reporting internal theft. Documented and resolved shoplifting issues which led to better customer service.

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SKILLS • Report writing • Incident reporting

• Security guard license • General security

WORK HISTORY SECURITY OFFICE 04/2022 to CURRENT

Security Doyle Service New York, NY

• Trained new security personnel on protocols and emergency procedures. Implemented security measures that enhanced overall operational efficiency.

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• Led team in developing strategies for improved incident response times. Analyzed security data to identify trends and recommend process improvements.

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HOME HEALTH AIDE 11/2021 to CURRENT

Amazing Home Care Brooklyn NY

Documented client progress accurately, ensuring compliance with care plans and regulatory requirements.

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Trained new staff on care protocols and best practices, enhancing team performance and service quality.

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Collaborated with multidisciplinary teams to coordinate comprehensive care strategies tailored to individual needs.

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Implemented strategies to improve client satisfaction through personalized interaction and responsive support services.

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HOME HEALTH AIDE 06/2020 to CURRENT

VNS Health New York, NY

Provided personal care assistance to clients, ensuring comfort and safety in daily living activities.

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Administered medications and monitored health conditions, reporting changes to healthcare professionals promptly.

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Developed and maintained strong relationships with clients, fostering trust and enhancing overall well-being.

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Assisted with rehabilitation exercises, promoting physical mobility and independence among clients.

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CUSTOMER SERVICE 12/2023 to 02/2026

Amazon New York, NY

• Utilized customer feedback to improve customer service. Provided excellent customer service, addressing client inquiries regarding their tax situations.

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Confirmed excellent customer service by quickly resolving customer concerns.

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Assisted customers with bagging items, displaying excellent customer service skills.

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SECURITY OFFICE 03/2022 to 01/2026

Excel New York, NY

Monitored premises to prevent unauthorized access and ensure safety compliance.

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• Conducted regular patrols to identify and address potential security risks. Responded promptly to incidents, providing detailed reports for management review.

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• Collaborated with law enforcement during investigations and emergencies. EDUCATION High School Diploma Teaching English As A Second Language 01/2016 College Belizaire, Haiti

CERTIFICATIONS • Certified Home Care, VNS - 5 Years

• Licensed Security - 3 Years

CERTIFICATE OF

EXCELLENCE

Excellent Customer service skills

Security

Home Care

LANGUAGES French

Native or Bilingual

Spanish

Full Professional

English

Full Professional

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