Senior IT Project Manager and Data Analytics Professional
Resume:
Marvis Jones
********@*****.***
Seasoned professional with 15 years of IT experience and 5 years in project management and business data analytics. Meticulously organized and results-driven, excels at identifying challenges, implementing efficient processes, and enhancing operational productivity. Skilled in building strong connections with clients, stakeholders, and team members. Demonstrated ability to lead teams effectively, inspire motivation, and ensure timely project delivery. Proficient in software tools including MS Word, Excel, Access, PowerPoint, Project, Outlook, ABI Platforms, Archer, ERP.
Skills
Cross-functional collaboration
Strong Organizational Skills
Excellent Written/Verbal Communication Skills
Master Data Governance
Confluence/JIRA
Timely Decision Making
Software End User Testing
EPIC
Power BI
SQL utilization
SAP
Quality assurance
Troubleshooting
Salesforce
Microsoft Office Suite
Proficiency in PowerPoint's Multimedia Integration and Slide Design
MS Excel – Pivot tables, data and spreadsheet analysis
Requirement and Document Gathering/Preparation
Freelancing
Project Manager
Complete Property Management Corporation September 2004 – Present
Responsible for coordinating construction projects from inception to completion of contract, overseeing the construction process, ensuring the project is delivered on time, within budget, and up to the required quality standards.
Work History
Medicaid Enrollment Business Data Analyst II
Centene Corporation, St. Louis, MO
February 2022 - September 2024
Managed tracking of Medicaid State Enrollment files.
Responsible for analysis of enrollment and claims data.
Adhered to and revised SOPs.
Supported enrollment processes through data-driven insights and reporting using Power BI.
Streamlined Enrollment Policy and Procedures for improved operational efficiency.
Updated/Created enrollment file processing and audit procedures using Business Process Modeling .and Notation.
Identify and report release and deployment risks, highlighting business impacts for stakeholders.
Maintained compliance with Medicaid requirements by updating enrollment files.
Analyzed and tested HIPAA data transfer issues within Centene Enrollment systems.
Revised guidelines for Enrollment Representatives and Medicaid State Stakeholders.
Research system issues and submissions of internal changes for implementation.
Prepared and presented Medicaid State Audit to ensure compliance with state requirements.
Applied SSRS, SSMS, and SSIS in optimizing SQL database processes.
Technical Operations Sr Associate/Data Analytics
Wells Fargo, St. Louis, MO
July 2021 - December 2021
Follow Standard Operating Procedures.
Supports execution of IAM change management initiatives.
Document change requests thoroughly to meet review criteria.
Assessed potential business impacts and shared insights with stakeholders.
Followed Enterprise IT change management protocols to maintain compliance.
Ensure accurate construction, documentation, and testing of release packages before executing change requests.
Managed change schedules to control potential conflicts.
Analyzed adjustments to ensure alignment with established objectives and requirements.
Considers previous delivery failures or postponements and identifies any related trends.
Managed customer data using Salesforce CRM.
Supported Salesforce workflows, reports, dashboarding, and custom applications.
Data Specialist
Technology Partners at Bayer/Monsanto, St. Louis, MO
February 2020 - May 2021
Processed reports using SAP to meet management's requests.
Performed customer data updates through SAP and Master Data Governance.
Analyzed environmental data following departmental guidelines.
Guaranteed conformity to all necessary documents and data control standards by following SOPs.
Validated documentation accuracy according to specified guidelines.
Gathered data utilizing advanced database systems for storage and examination.
Conducted comprehensive testing of migration systems.
Diagnosed network issues.
Data Analyst
KForce at Energizer, Town and Country, MO
November 2019 - January 2020
Collaborated on projects to fulfill internal and external customer requirements.
Completed mass material data updates.
Managed material item data through SAP and MDG.
Produced comprehensive Master Data Status report on a weekly basis with SAP and Pivot tables.
Ad Hoc reporting from SAP tables.
Query large databases/data warehouses with SQL.
Master Data Specialist
Volt Services at Biomerieux, Hazelwood, MO
October 2018 - August 2019
Cleansed Customer Master Database as needed due to system moves, service contracts and sales contracts, and provide status updates.
Process reports in SAP and assisted with projects to address internal/external customer needs as requested by management.
Provided routine administrative support in the following departmental areas: Master Data, Inventory Control, and Customer/Sales services.
Maintained item/vendor information using SAP, ensuring accurate and timely delivery of clinical diagnostics product.
Maintained and entered data inputs for Device History Records (the component used to determine the release of test kits) using SAP.
Responsible for the coordination of Documentation and Data input for Device History Record processes.
Implemented tracking requirements for Quality Records.
Assured compliance of all applicable documents and data control standards.
Verified documentation accuracy to established procedures.
Completed all Device History Record transactions necessary for ERP system.
Office Manager
Law Office of Derald L. Gab, St. Louis, MO
October 2016 - April 2018
Scheduled meeting and appointments, manage calendar, and coordinate schedules.
Provided general support to visitors.
Ensured office was neat and stocked with the required tools in order to efficiently function.
Addressed employee queries regarding office management issues (e.g. stationery, supplies, scheduling, and travel arrangements)
Composed, prepared, and processed legal, general, and confidential correspondence.
Screened and provided information in response to telephone calls, responding independently when possible.
Processed billing and payment invoices.
Helped in planning and execution of all the company events.
Analyzed and organized office operations and procedures such as budget, personnel, records management, payroll, supplies and equipment.
Clinical Administrative Coordinator (Disease Solutions)
UnitedHealth Group, Maryland Heights, MO
September 2012 - August 2016
Accurately documented consumer interaction appropriately following all processes and procedures.
Oversaw entry and exit data through Laboratory Information System software.
Coordinated service requests and managed calls from providers and members.
Supplied network service information and routed members to clinical personnel.
Focused on customer service excellence through thorough understanding of client details.
Assessed eligibility for member programs following company guidelines.
Managed updates to patient records through LIS software.
Service Representative (Telephone)
Laclede Gas Company, St. Louis, MO
September 2005 - June 2012
Maintained item/vendor products using SAP.
Managed high-volume call processing in a fast-paced environment.
Utilized CICS and New Blue systems to execute residential, commercial, and industrial requests.
Handled requests in line with company protocols.
Analyzed, researched, and processed customer claims.
Achieved perfect accuracy in managing check, credit, and debit card payments.
Analyzed and resolved billing, collection, and technical service issues.
Handled daily requests for service activation, deactivation, and emergencies.
Analyzed corporate customer grievances to assist in executive-level complaint resolution.
Conducted end-user testing for New Blue Software.
Education
Master of Science in Graduate Project Management March 2017
Lindenwood University, St. Charles, MO
Managed development team consisting of SME's and Business Analyst for academic project with duration of 5 months and a $103,000 budget
Provided Project Management oversight for kick-off presentations, Gantt charts, RACI diagrams, budget allocations, Statement of Work (SOW), Communications Plan, Change Requests, Risk Assessments, and Mitigation Plans. Project was completed on-time and under budget by 8%.
Bachelor of Science in Undergraduate-Business Administration May 2014
Lindenwood University, St. Charles, MO
Associate of Science in General Studies December 2012
Lewis and Clark Community College, Godfrey, IL
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