Iliana Ramos
Ozone Park *****
********@*****.***
Authorized to work in the US
Work Experience
Halcyone/PBS Facility
Service
(Luxurious Property)
04/20 - Present
Check all work orders that arrive the previous night. Review and assign a handyman for the day. Schedule vendors for repairs throughout the week or same day urgently repairs on HVAC, plumbing, leaks. Inspect buildings and amenities for any urgent repairs. Update Work Orders. Review spreadsheet for await part, vendor for the day schedule, and jobs complete. Inspect all apartments for turnovers and move out using Yardi. Prepare all Purchases Order for vendor, paid though Payscan. Follow up with vendors on jobs that are not complete. Meet all vendors that arrive at the property for scheduled repair. Supervise all Porter work, inspect all lights, stairways, elevator heater vents in building and outdoor areas. Review inventory and order all supplies for the porter. Order parts or tools if handymen need them. Respond to any complaint from residents or workers on a daily basis. Report any major issues to Upper Management. Review and correct all employees payroll through EpayApp to ensure there are no errors prior to sending to the Payroll department.
Work Experience
Cleaner MTA New
York City Transit
November 2007 to
2020
Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris is removed from all areas of the facility using brooms, mops, brushes and other hand tools. Walk to the garage daily to note and correct any maintenance problems. Sweep and pick up around the entrances and exits to the garage and stairwells as well as clean surface area rails, etc. on all levels, the booth, the office and rest rooms. Empty all trash cans in the garage, the booth and the office. Clean any and all areas of the facility as directed by the facility manager/supervisor to ensure that all surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc. are properly maintained and look neat and clean.l Submit requests for repairs or maintenance. Check conditions of safety items, such as gate arms to ensure clearance bars are secure. Keep an inventory of janitorial supplies. Maintain refuse room/sweep, holes down ground. Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers and other light duty equipment. Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner. Assist passages with direction within transit property. Report any customer complaints to the supervisor. Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts. Perform other duties as assigned.
Experience
Stand Manager US
Open Tennis (USTA)
Seasonal August 1999 -
2018
Inspect all areas where employees will be cleaning and handling food, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices. Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, roasters, hot plates, buffets, ect. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotation stock. Complete prep in advance as required by the manager. Responsible for the employees to sanitation the kitchen and food preparation areas. Follow safe food handling and service practices at all times. Work closely with the sales staff to service the meeting rooms, events with catering and any other needs. Supervise and follow all LodgeWorks/Brand safety practices such as: wearing personal protective equipment, reading chemical warning labels, and all other safe work practices. Trained new employees to operate grills, ovens, hot plates, buffets, juice and milk machines, commercial refrigerators and freezers, coffee brewer, commercial dishwasher, and vacuum cleaner. Handle all cash and credit card transactions at closing. Received and logged all inventory into the computer system.
Education
GED
Skills
Microsoft, Teams, Outlook, Yardi, Epay, Excel, Payscan, Zoho, Yardi Maintenance IQ, Building Link.