Project / resource / scrum master / product owner
Resume:
JULIAN S FAINLIGHT
• **********@*****.***
Simsbury, CT
British Citizen
GC Holder since 1984
e-Verify Authorized
Overview
• An experienced Project Manager who works on projects for various stakeholders and companies.
• Always delivers the requirements. Manage as Agile/Scrum, Hybrid, Waterfall, SDLC as needed by the organization, team and client.
• Follows methodology processes, including sprint planning, sprint retrospectives and regular status reports.
•Work and communicate with all levels and resources, management, stakeholders, vendors and clients; with resource allocation of on-site, off-shore, contracted and self.
•Loyal, hard-working, leadership, easy going, time management, task estimation and planning.
Professional Experience
NYU Langone Health - via QBurst Technologies, Greater NY Area : Jun 2015 - Dec 2023
Project and Resource Manager
Position description:
•A full time consulting position which ended in Dec 2023.
•On-site QBurst (India resource and technology company) representative, for web, and mobile applications, using Business Skills and analysis; grew team to coordinate 50 on-shore and off-shore technology and development resources.
•Negotiated QBurst and Langone rates, reporting monthly hourly reports directly to the NYU Langone Health CTO.
•Directly operated as the Product Owner and Scrum Master; writing stories, managing as the Scrum Master for a web-based Finance application that is still in use to audit patient accounts, we, with my team generated $60M revenue per annum to Langone Health.
•Ensured that all application development complied to HIPAA
•Worked with stakeholders to avoid risk, and, as necessary, accepted and resolved issues. My team and I introduced finance organization to Agile Scrum.
•Administrator for Atlassian Jira and Confluence.
• Projects also utilized Waterfall and Hybrid methodologies when required by stakeholders and teams; we pushed to make Jira the Development tool.
• 10 10 years Atlassian Jira and Confluence, Microsoft Office and Adobe experiences.
AbilTo, Manhattan, NY : Mar 2014 to May 2015
Product Manager
Position description: A contract assignment which was completed successfully.
•AbilTo was a HealthCare startup that provides online therapy programs to people
with depression, with proven results.
• - Designed UI, UX, and managed the development of the revised website with off-shore (Argentina) tech team that included new taxonomy and a mobile direction.
•Restructured the website for UX and UE as appropriate for the user interaction
•Trained users, therapists and management on the new revised site, with mobile interactions.
•Trained teams in Agile Scrum and Waterfall methodologies
Usablenet, New York City, NY : May 2009 - Dec 2012
Senior Product Manager for Mobile and Assistive - WCAG and Section 508
•Usablenet helps digital businesses build accessibility programs, mitigating legal risks with accessible websites and with digital experts and unique accessibility solutions.
• Senior Product Manager for Mobile and Assistive (WCAG and Section 508).
• Usablenet utilized an in-house RPA to generate accessibility versions of client websites.
•Site analysis, Client Communication, and business skills using data visualization with the process of maintaining the RPA with UK and off-shore (Italy and UK based) tech teams. Lead the produce of client project documentation with investigation, problem-solving, recognized and managed risk.
•Security Manager and client advocate for Usablenet sales force.
•PCI and HIPAA for Business Continuity Program
•Acted as lead for and as the new Product Owner and Project Manager for Product Owner Scrum for the
new Usablenet website, which also included the new mobile version.
• with UK and Italy tech teams, utilizing Agile methodology and writing stories as needed.
•Researched and selected international data centers to comply with the European Data Protection Act as Usablenet expanded into the US market.
Les Plus Dores, New York City, NY : May 2012 - Dec 2016
Senior Product and Project Manager for Mobile and Assistive - WCAG and Section 508
•Usablenet helps digital businesses build accessibility programs, mitigating legal risks with accessible websites and with digital experts and unique accessibility solutions.
• Usablenet utilized an in-house RPA to generate accessibility versions of client websites.
•Site analysis, Client Communication, and business skills used data visualization in the process of maintaining the RPA with UK and off-shore (Italy and India) tech teams. Helped to produce client project documentation with investigating, problem-solving, recognizing and managing risk.
•Security Manager and client advocate
•PCI and HIPAA for Business Continuity Program
• for the Product and Project Manager as Product Owner and Scrum
new Usablenet website, which also included a new mobile version.
• with UK and Italy tech teams, utilizing Agile methodology and writing stories as needed.
•Researched and selected international data centers to comply with the European Data Protection Act as Usablenet expanded into the US market.
Priceline.Com International Limited, Norwalk, CT : Oct 1998 - Mar 2008
Director, Product Development
Managed airline product roadmap, increasing daily ticket volume from 100s to 10s of 1000s
•Technical Project manager to assist and lead the growth.
•Integrated other Priceline airline products for the Hotels, Rental Cars and Vacation line products
•Initiated the corporate technical response to 9/11
•Implemented assistive enablement to comply with the NY AG
•Initially Priceline used OTA Screen Scraping, with a Priceline RPA to ascertain fares and schedules.
•Subsequently we replaced Screen Scraping to increase the accuracy and response time by replacing the OTA Screen Scraping with airline approved APIs.
•This also reduced daily regular maintenance as the screen scraping needed daily investigation changes to the airline feeds that then caused Priceline updates.
•The above reduction of needed maintenance also increased customer integration and accuracy of their ability to make their decisions on time.
•The airline APIs and fare comparisons, as noted made better presentation to the customer which then increased Priceline revenue and enhanced Customer Service during times of frequent airline changes.
•Caretaker development director of the Rental Cars product during a period of management transition.
•Lead and coached the methodology upgrade from Hybrid and Waterfall to Agile Scrum.
•Managed the implementation of assistive enablement to comply with the NY AG.
•Again the above reduction of needed daily maintenance also increased customer integration and accuracy of the ability to help reduce the customer decisions on time.
Ancillary work and Experience
I have also worked as a school van driver for Specialty Transportation, Inc based in Farmington and Unionville CT.
Also as a school van driver for CREC based from Granby and Hartford.
I also have retail experience at Dunkin, Lowes and The Fresh Market in various functions and departments.
GE Information Services; GEIS; GEISCO - England, and USA : 1976 -1996 : 20 years
Senior Technical Consultant
• GEIS was an original timesharing company that delivered many solutions to many clients.
•I worked in many areas as a Client Services Representative, Technical Trainer, Developer, Development Manager and Technical Consultant. Project Methodologies covered Waterfall, SDLC and used Microsoft Project.
This was prior to the introduction of the Agile methodology
• Major successes included:
•Trading system for large private grain company
•Sales Force Automation for large paper company (Scott Paper).
•New corporate email system used for other products.
•Relocated to the US in April 1984 to introduce a European GEIS-built 4GL to the US development market; working in GEIS offices in Rockville, MD; New York, NY; Chicago, IL; Nashville, TN; Boston, MA; and others.
Cover Letter
I am an experienced Project Manager who works on software development and application and resource management.
Some briefings:
During my time at Priceline.com, I managed, grew, and organized front-end and back- end teams, both onshore and offshore resources. This was during the Priceline time of 6 months after launch and 6 months before going public. I worked with and managed resources as employees, vendors and airline partners. We grew the airline base and I feel proud of that accomplishment. In addition I initiated the corporate response to 9/11, we passed.
My time at NYU Langone Health was different in that I started as the on-site representative for an Indian off-site resource and technology company; Initially as a Product and Project Manager to lead and initiate web and mobile application development for the in-house user base. I grew this from 5 to 50 resources across 10 teams, for mobile, web, DevOps and QA. I also technically managed a finance application that was used to audit all patient accounts. This was a bespoke project that me and my team grew and helped to generate $60M revenue per annum for the finance organization at the Hospital. I introduced and trained the hospital business team to the Agile Methodology.
I have mainly taken on projects that grow existing applications, but have also worked at startup companies where I helped to organize, manage, and grow small startups from initiation to design, and delivery, admittedly with varying success. Projects focused on the client applications and goals, for instance Healthcare, Travel, technical presentation, including marketing and advertising as requested by client and stakeholder. I am comfortable working independently and with teams of resources, onshore, offshore, and varied; as an Agile Product Owner and, as a member and leader/manager. I am loyal, hard-working and easy to work with. I am your expert juggler who manages and enjoys multiple tasks, both for me and my cohorts.
I hope you concur that I am well positioned for the opportunity that you are presenting.
Regards, Julian Fainlight
• **********@*****.***
• Simsbury, CT
British Citizen
GC Holder since 1984
e-Verify Authorized
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