Administrative Assistant & Scheduling Coordinator
Resume:
Ashley Johnson
Administrative Assistant / Schedule coordinator
Irmo, SC
*************@*****.***
Professional Summary
My work ranges from front office duties in the dental field to scheduling patients and taking care of patients. I’ve worked as a CNA and a medical receptionist majority of my work life and have learned different softwares such as Dentrix, Epic, and Eaglesoft. I have experience with payment systems as well such as the pos system clover and money handling . I know how to verify insurance and about a range of different insurances .
I am bilingual and can help translate for the Spanish speaking community fluently 2024-2025
Unemployed due to high risk pregnancies ; took some time after his birth to take care of my son Willing to relocate to: Blythewood, SC - Forest Acres, SC - Lexington County, SC Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Cherished Companions Home Care, LLC-Columbia, SC
January 2026 to Present
PCA Personal Care Assistant
Oakleaf Village-Lexington, SC
February 2023 to November 2023
Helping seniors with daily tasks and personal hygiene, ambulating, and anything else . Helping bed bound patients change, use restroom, shower, ect Receptionist
Dr. Lovetts dental practice-Columbia, SC
March 2020 to October 2022
Checked patient in, verified demographics, went over accounts, treatment plans, handled payments, checked patients out, scheduling, insurance verification, and answered phone calls . Cashier/Sales Associate
Blueline Spirits LLC (Liquor store)-Cayce, SC
January 2017 to February 2020
• Clover POS system
• Social media marketing
• Cashier duties/ processing payments
• Keeping up with inventory/ stock items
• Cleaning duties
• customer service/upselling skills
Education
Associate in Science (AS)
Midlands Technical College
August 2020 to December 2021
High school diploma
White Knoll High School
2010 to 2014
Upper secondary education
Interdisciplinary studies (Associate's degree)
High school diploma or GED
Skills
Leadership Instrumental activities of daily living (IADLs) training Computer operation Denture care Medical scheduling HIPAA Dressing assistance Guest services Eaglesoft Children Payroll Practice management software Gait belt Google Workspace Analysis skills Medical payment processing Safe patient lifting practices Shaving (patient care) Microsoft Teams POS Caregiving Attention to detail Conducting sales calls Integrity Mobility assistance Sales presentations Medical collection Customer communication Office record organization Restaurant experience Typing Marketing Bi-lingual fluent in Spanish Dentrix software Windows Delivery driver experience Customer service Data entry Patient monitoring Organizational skills Microsoft Access EMR systems Patient care Working with geriatric patients Cooking Handling patient inquiries Cross-selling Referral coordination Medical insurance coverage verification Clerical experience Urinal use Client relationship development Office phone management Anatomy knowledge Vital signs Customer relationship building Dentrix Sales Insurance Verification Bedpan use Medical office experience Technical Proficiency Social Media Management Skincare Computer skills Computer Networking Safe lifting practices CNA patient management - CNA patient management (11-20 patients) Private practice experience Epic Office supply management Multi-line phone systems CPR Ophthalmology Administrative experience Cash handling Order fulfillment EMR/ EHR Basic life support Serving Assisting with ADLs Nursing home experience Healthcare privacy protection Hair care Medical billing Oral hygiene Abuse and neglect policy adherence Front desk Meal preparation Bedpans Managing patient records Physiology knowledge Phone etiquette Microsoft Word Call light response
(emergency response procedures) Microsoft Excel Cash register Safe environment creation Portable toilets Order entry Quick books Home health Microsoft Outlook Bed linen changing Writing skills Appointment scheduling Closing sales Employee relationship building Accounts receivable Document management Meal assistance Customer support Google Calendar Care plans Medical administrative support - Medical administrative support experience (3-5 years) Mac OS Microsoft Office Medical terminology Video Editing Bathing assistance Laundry Patient registration Zoom Long-term care facility experience Client interaction via phone calls Electronic health records (EHR) management Home care experience Time management Patience Bookkeeping
Languages
• Spanish - Expert
• English
• Translation
• Bilingual
Certifications and Licenses
CNA
AED Certification
Driver's License
First Aid Certification
October 2024 to October 2026
BLS Certification
October 2024 to October 2026
Personal Care Aide (PCA)
Certified Medical Administrative Assistant
CPR Certification
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