Customer Experience & Remote Support Specialist
Resume:
**********@*****.*** BROOKFIELD, *****, United States
SUMMARY
Dedicated Remote Client Experience Specialist with over 6 years of customer service experience in diverse environments. Proficient in communication and client management, with a strong attention to detail and organizational skills. Successfully resolved client inquiries at MBS Direct, enhancing satisfaction rates significantly. Committed to providing exceptional remote support and fostering positive client relationships, ensuring that company needs are met with excellence. WORK EXPERIENCE
Customer Service Representative
MBS Direct • Columbia, MO, USA
05/2005 – 03/2008
Executed call center operations as a customer service representative, delivering exceptional support to clients and resolving inquiries efficiently.
Front Desk Attendant
North Central Missouri YMCA • BROOKFIELD, United States 04/2015 – 08/2018
Facilitated member check-ins and registrations, upheld a secure and clean environment, and managed cash transactions during closing hours.
EDUCATION
Associate Degree - General Education
Moberly Area Community College • Moberly, MO, USA
08/1990 – 05/1992
Bachelor's Degree - Elementary Education
Northwest Missouri State University • Maryville, MO, USA 08/1992 – 08/1997
SKILLS
Margie Lentz
Client Experience Specialist
Communication Organizational skills Independent Detail-oriented Customer service Client Management
Contact this candidate