Motivated Customer Service and Care Leader
Resume:
Ni-Asia Moody
Philadelphia, PA 19142
**************@*****.***
DOB : 09/28/2006
Skills
Communication, Critical Thinking, De-Escalation, Fast Thinking, Leadership, Organization, Resilience, Teamwork,
Experience
MAY 2020 - SEPTEMBER 2022
Penn Pipeline, University of Pennsylvania - Intern
●Participated in interactive lessons involving medical procedures and illnesses
●Led group activities for participants to engage in
●Coordinated a presentation for UPenn contributors to attend
●Maintained an enjoyable, safe, and interactive environment for all participants
MARCH 2023- AUGUST 2023
Wendy’s - Crew Member
●First point of contact for customer service inquiries
●Responsible for receiving orders from front registers and drive-thru
●Responsible for managing money received through the drive-thru
●Participated in an assembly line to prepare various orders for customers
AUGUST 2023 - DECEMBER 2023
Hymies Delicatessen
●Responsible for seating customers at dining tables as hostess
●Responsible for managing money at cash registers
November 2023 - JULY 2024
Rite Aid
●First point contact with customers
●Responsible for managing money at register
●Participated in stocking the entire store during stock day
August 2024 - Present
Atria Senior Living
●Communicate with residents effectively
●Patience and compassion
●Getting residents their meals on time
●Getting residents to next location
Education
SEPTEMBER 2020 - SEPTEMBER 2022
Paul Robeson, 4125 Ludlow Street Philadelphia, PA 1904
OCTOBER 2022 - JUNE 2024
Motivation High School, 5900 Baltimore Ave Philadelphia, PA - High School Diploma
GRADUATED: JUNE 2024
Extracurricular Activities
Basketball Team Manager - Paul Robeson High School
Girl’s Volleyball - Paul Robeson High School
Motivation High School Ambassador - Motivation High School
Pipeline Health Program - Penn Pipeline
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