Certified Pharmacy Technician with Patient-Centered Care

Samantha Morales

Canutillo, TX *****

*************@*****.***

915-***-****

Professional Summary

Certified Pharmacy Technician with over 2 years of pharmacy experience in retail and hospital settings. Skilled in prescription preparation, inventory management, and customer support. Bilingual in English and Spanish, with a background in medical assisting and a strong foundation in patient care. Committed to providing safe, accurate, and compassionate pharmaceutical services. Work Experience

Certified Pharmacy Technician

University Medical Center-El Paso, TX

July 2022 to Present

• Prepare and dispense medications under pharmacist supervision in a hospital setting

• Maintain accurate records, manage inventory, and support pharmaceutical operations

• Collaborate with healthcare professionals to ensure timely medication delivery Certified Pharmacy Technician

University Medical Center-El Paso, TX

July 2022 to February 2024

• Prepare and dispense medications under pharmacist supervision in a hospital setting

• Maintain accurate records, manage inventory, and support pharmaceutical operations

• Collaborate with healthcare professionals to ensure timely medication delivery Pharmacy Technician

Walmart Pharmacy-El Paso, TX

August 2021 to February 2022

• Assisted with prescription data entry and customer support

• Handled insurance verifications, refills, and over-the-counter inquiries

• Managed inventory, restocked medications, and maintained cleanliness Front Desk Receptionist

RT Construction-El Paso, TX

September 2011 to January 2019

Answer, screen phone calls, manage calendars, set up appointments for estimates, handle incoming and outgoing mail, Maintain a clean, organized, and professional front desk area, Perform basic administrative duties such as filing, data entry, and photocopying Marshalls

Additional Work Experience (Customer Service & Retail) Includes roles at New York & Company, O’Reilly Auto Parts, Old Navy, Marshalls, Toys R Us, Polo Ralph Lauren, and Gymnastics Elite West

• Cash handling, customer service, stocking, deliveries, visual merchandising

• Strengthened interpersonal skills and work ethic in fast-paced environments Education

Southwest University at El Paso-El Paso, TX

January 2015 to December 2016

GED (High School Diploma)

El Paso Community College-Canutillo, TX

Skills

• Guest services

• POS

• Microsoft Word

• Electronic health records (EHR) management

• Phlebotomy

• Medical records

• Proofreading

• Grocery store

• Inventory & Stock Management

• Patient Care

• Managing patient records

• Alignment

• Medical collection

• Productivity software

• Infectious diseases (public health)

• Physician office experience

• Courier driving

• Outpatient

• Lesson planning

• Grammar Experience

• Mac OS

• Microsoft Excel

• Microsoft Outlook

• Data collection

• Continuous improvement

• Appointment scheduling

• Tutoring

• Computer skills

• Employment & labor law

• Financial services

• Handling customer inquiries

• Word processing

• Attention to detail

• Shipping & receiving

• Pediatrics

• SOAP

• Calendar management

• Experience working with students

• ICD-10

• Medical coding

• Microsoft Office

• Inventory control

• Transcription

• Compounding medications

• Outbound calling

• Sales management

• Medical emergency response

• Delivery driver experience

• Phone etiquette

• Toddler care

• Nursing

• Quality control

• Healthcare compliance

• Bookkeeping

• School experience

• Agile

• Office experience

• Cooking

• Childhood development

• Microsoft Powerpoint

• Insurance prior authorization

• Customer relationship building

• Order entry

• Quality assurance

• Middleware

• Medical terminology

• Computer operation

• Analysis skills

• Google Docs

• Personal vehicle (delivery method)

• HIPAA compliance

• Insurance Claims & Authorizations

• Triage

• Collaborate with healthcare professionals

• Cleaning

• Office management

• Management

• Senior care

• Multitasking

• Medical office experience

• Classroom experience

• Customer service

• Medication administration

• First aid

• Administrative experience

• Customer communication

• Strong Communication & Bilingual (English/Spanish)

• Hospital medicine

• Corrections facility medical clinic

• Task prioritization

• Leadership

• Guest relations

• Supervising experience

• Pharmacy Software & EMR Systems

• Courier

• Filing

• Math

• Time management

• ICD-9

• Early childhood education center experience

• Prescription Processing & Data Entry

• Maintaining patient confidentiality

• Teamwork

• Organizational skills

• Nannying

• Clerical experience

• Outdoor work

• Medical assisting

• Truck delivery (delivery method)

• Delivery driving

• Clinic

• Industry knowledge of financial regulations

• Public speaking

• HCPCS

• Primary care

• Recruiting

• Phone triage

• Warehouse experience

• Patient charting

• Data entry

• Budgeting

• Mentoring

• Patient monitoring

• Front desk

• Medical receptionist

• Clear language communication

• Negotiation

• Microsoft Access

• Medication Preparation & Dispensing

• Writing skills

• Written communication

• 10 key typing

• Computer literacy

• Medical administrative support

• Technical Proficiency

• Community engagement

• Classroom management

• Marketing

• eClinicalWorks

• Infants

• Administrative experience within healthcare

• Special education

• EHR systems

• Preschool experience

• Inventory management

• Sanitizing surfaces

Languages

• English

• Multilingual

Certifications and Licenses

Certified Medical Assistant

BLS Certification

Driver's License

First Aid Certification

Pharmacy Technician Certification

CPR Certification

PTCB Certification

Non-CDL Class C

CNA

AED Certification

CCMA Certification

Pharmacy Intern License

Registered Pharmacy Technician

Pharmacy Technician License

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