FRANCIS WAMBIRU NDUNG’U
074*-***-*** ️ **********@*****.*** Nairobi, Kenya
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PROFESSIONAL SUMMARY
Motivated and reliable logistics and customer service professional with 3+ years’ experience in
transportation, delivery coordination, and client interaction. Proven track record in ensuring on-
time deliveries, maintaining high safety standards, and building strong customer relationships.
Holds a BCE driving license and technical training in plant operation and mechanical
engineering. Committed to contributing to organizational success through efficiency, teamwork,
and excellent service delivery.
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KEY SKILLS
Logistics & Fleet Operations
Customer Service & Client Relations
Time Management & Route Planning Delivery & Distribution Coordination
Problem-Solving & Teamwork
Communication (English & Kiswahili)
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WORK EXPERIENCE
Driver & Logistics Assistant
Limuru Milk Processing Plant 2019 – 2021
Safely transported dairy products to various destinations, ensuring 98% on-time delivery rate.
Coordinated with warehouse and sales teams to meet daily distribution targets.
Maintained delivery logs and vehicle inspection reports for compliance and safety.
Assisted in loading and unloading goods to reduce turnaround time.
Provided excellent customer service during deliveries, improving client satisfaction. EDUCATION & CERTIFICATIONS
Sensei Institute of Technology – Plant Operator (2018)
Kamirithu Polytechnic – Mechanical Engineering (2016)
BCE Driving License – Valid, Clean Record
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HOBBIES & INTERESTS
Travelling and exploring new routes (route familiarity and adaptability)
Sports and fitness (teamwork and discipline)
Community driving volunteer work
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REFEREES
Available on request