Office Administrator & Administrative Support Specialist
Resume:
Christina M. Angelova
Palm Harbor, Florida *****
*****************@*****.***
Communication Time Management Organization Emotional Intelligence
Summary:
Detail-oriented professional with proven experience managing administrative and business operations. Skilled in streamlining office procedures to improve efficiency and productivity. Proficient in office management software and database tools, with strong communication skills and the ability to collaborate across teams. Trusted to handle sensitive information with discretion and maintain smooth day-to-day operations in fast-paced environments.
Technical Skills & Certifications
Certified Security Officer with active Class D and G Licenses
Microsoft Office: Word, Excel, Customer Service, Office Administrative, PowerPoint, Data Entry, Scheduling, Outlook, OneNote, Access, Publisher, Skype Adobe Acrobat Dropbox
Professional Experience
Gardaworld, St. Petersburg, FL April 2025 - December 2025
Night Shift Manager Vault Custodian
Supervise and coordinate night shift operations within the cash vault, ensuring timely processing, balancing, and reconciliation of high-value currency and coin shipments.
Direct and support a team of 3 employees, overseeing workflow, shift transitions, and task execution to meet operational goals.
Managed night shift vault operations, ensuring secure handling, processing, and documentation of cash and valuables in compliance with company policies and security standards.
Supervised shift activities, coordinated staff workflows, and ensured accurate completion of vault logs, reports, and end-of-shift reconciliations.
Performed office administrative duties, including data entry, record maintenance, report preparation, and internal communication.
Enforced safety, compliance, and procedural controls while supporting smooth overnight operations and timely issue escalation.
Enforce strict adherence to security protocols and company policies for cash handling and vault access.
Monitor inventory accuracy, conduct audits, and resolve discrepancies to maintain accountability.
Assist with training new staff and ensuring compliance with safety and operational procedures.
Career Break 2022-2025
I travelled back to Europe to care for ailing parents.
BVLGARI, INC. Palm Harbor, Fl 2012-2022
Co-Owner Office Manager Administrator
Crafted strategic initiatives to enhance operational efficiency and streamline processes significantly.
Oversaw daily office operations, including scheduling, documentation, billing, and administrative workflow to ensure efficient business operations.
Managed customer relations, vendor coordination, and internal communications while maintaining confidentiality and professionalism.
Handled financial administration such as invoicing, expense tracking, payroll support, and basic reporting.
Supported business growth by improving office processes, maintaining records, and ensuring compliance with company policies and procedures.
Led comprehensive human resources functions encompassing recruitment, training, and performance management to cultivate a unified and high-performing team environment.
Directed robust financial planning, budgeting, and cost-control strategies to drive substantial business profitability.
Led cross-functional teams in successfully executing company-wide initiatives while assuring seamless integration and minimal disruption to daily operations.
Successfully maintained effective customer relationship management systems, significantly enhancing client satisfaction and retention.
COORDINATED CHILD CARE PINELLAS PARK, FL 2003-2012
Eligibility Worker
Strategically planned and orchestrated adjudication interviews for benefit claimants, swiftly resolving eligibility issues to ensure timely service.
Expertly managed inquiries from daycare providers regarding payment processes, holidays, and rates, maintaining uninterrupted and high-quality service delivery.
Proactively identified and rectified incorrect payments, significantly reducing delays and enhancing financial accuracy to achieve exceptional provider satisfaction.
Successfully addressed applicants' questions about benefits and claim procedures and conducted regular interviews to evaluate and confirm ongoing eligibility.
Accurately achieved verification and effective communication of essential details, including eligibility criteria, application procedures, payment methods, and legal entitlements of applicants, facilitating well-informed decision-making processes.
TIRES PLUS CLEARWATER, FL 2001-2003
Data Entry Specialist
Skilled in managing and accurately entering client information into electronic storage systems.
Consistently maintained an organized approach to digital and physical records.
Digitized critical documents such as invoices and financial statements and organized hard copies with a sharp eye for detail.
Significantly improved data management processes by regularly enhancing filing systems, which boosted data quality and operational efficiency.
Demonstrated exceptional organizational skills and mastery in handling various databases and digitizing crucial documents, including invoices, financial statements, and client details.
Established and adhered to data entry standards, maintaining meticulous records of hard copy data to support comprehensive and precise data entries.
Education
Associate Degree in Business Administration,
New Bulgarian University - Sofia, Bulgaria 1992
Languages
English (ILR-5 Native or Bilingual Fluency)
Bulgarian (ILR-5 Native or Bilingual Fluency)
Macedonian (ILR-5 Native or Bilingual Fluency)
Russian (ILR-5 Native or Bilingual Fluency)
Spanish (ILR-3, or Limited Working Proficiency)
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