Operations & Workforce Transformation Leader
Resume:
Kenneth Hozian
Operations Management Executive
*********@*****.*** ● 217-***-****
LinkedIn ● Mason City, IL 62664
Accomplished and results-driven executive with a proven track record of driving organizational development, workforce optimization, and operational excellence across healthcare, human resources, and business administration. Proven success leading multi-site operations, enhancing performance systems, and aligning workforce planning with enterprise goals. Expert in directing cost control, talent optimization, and cross-functional initiatives that drive service quality, employee engagement, and business growth. Adept at executing large-scale change management, ensuring HR compliance, and building results-driven cultures centered on continuous improvement. Excel at negotiating vendor contracts, managing financial resources, and advancing data-driven decision-making processes. Visionary leader known for developing dynamic teams, fostering innovation, and implementing scalable solutions that strengthen organizational competitiveness within fast-paced healthcare and service-driven industries. Core Competencies
Operational Strategy Development
Risk & Compliance Management
Project Lifecycle Coordination
Data-Driven Decision Making
Workforce Planning Optimization
Talent Acquisition Leadership
Succession Planning Framework
Diversity & Inclusion Programs
HR Systems Integration
Change Management Execution
Budget & Financial Oversight
Cross-Functional Team Leadership
Professional Experience
At Home Care – St. Louis, MO
Regional Director of Operations
2025 – Present
Develop and execute strategic HR and operational initiatives to drive organizational development and nurture employee engagement. Direct full talent lifecycle from workforce planning and recruitment to selection and onboarding. Partner with executive leadership to facilitate long-term workforce planning and succession strategies. Foster and maintain a positive and compliant workplace culture by timely resolving employee relations matters through comprehensive investigations, mediation, and disciplinary guidance. Key Accomplishments:
Enhanced employee performance and leadership capabilities by establishing and executing strategic companywide training programs.
Acquired top-tier talent and maintained internal equity by managing competitive compensation and benefits strategies.
Ensured compliance with federal, state, and local labor regulations by devising and enforcing HR policies and procedures.
Facilitated transitions during mergers, acquisitions, and restructuring by leading large-scale organizational change initiatives.
Optimized costs and improved resource allocation by collaborating with finance on HR budgeting and operations.
Reduced operational expenses by 30% without salary reductions or layoffs through strategic process optimization.
Improved HR service quality and cost efficiency by negotiating favorable contracts with third-party vendors.
Surpassed quarterly sales and revenue targets through effective operational and workforce leadership. Manchester Rehab & Healthcare – Ballwin, MO
Director of Human Resources
2024 – 2025
Managed entire employee lifecycle from recruitment and onboarding to training, performance management, and offboarding. Partnered with executive leadership to advance company objectives through strategic HR initiatives and workforce planning. Led and mentored a team of eight HR professionals and fostered accountability, growth, and excellence. Enhanced decision-making with data-driven HR dashboards tracking KPIs such as turnover, time-to-hire, and engagement. Maintained competitive compensation practices through market-based pay structures and salary frameworks, while ensuring compliance and promoting a positive, equitable workplace culture. Key Accomplishments:
Fostered an inclusive and equitable workplace culture through development and execution of diversity and inclusion programs.
Ensured full compliance with federal, state, and local employment laws by creating and maintaining robust HR policies and procedures.
Nurtured leadership and communication skills across all organizational levels through targeted training and development programs.
Attracted top industry talent and reduced reliance on external staffing agencies via an in-house talent acquisition strategy.
Reduced staffing costs by transitioning to a fully in-house workforce model, eliminating external agency scheduling.
Increased employee engagement and morale through recognition and reward initiatives. Page 2 2
TheKey – St. Louis, MO
Regional Recruiter Leader
2024
Developed a high-performing talent pipeline by sourcing and screening top candidates for multiple roles. Improved hiring success rates by conducting phone and in-person interviews to assess qualifications, skills, and cultural alignment. Delivered consistent staffing results by managing multiple full-cycle recruitment processes simultaneously. Devised innovative sourcing strategies to target passive candidates via social media, networking events, and niche platforms. Key Accomplishments:
Maintained accuracy and efficiency in candidate management through strategic execution of Applicant Tracking System (ATS).
Enhanced hiring outcomes by collaborating with managers, defining job requirements, and crafting effective job descriptions.
Secured successful hires through skillful negotiation of employment offers, compensation packages, and onboarding timelines.
Elevated hiring manager effectiveness by providing tailored guidance on interview techniques and selection best practices.
Strengthened employer brand visibility by representing organization at career fairs and industry conferences.
Ensured full compliance with EEO and all other employment regulations governing recruitment operations.
Boosted employee referral participation through targeted incentive programs and proactive internal promotion. Help at Home – Springfield, IL
Recruiting Manager
2021 – 2023
Master of Business Administration (MBA) Benedictine University – Springfield, IL Bachelor of Arts, Liberal Integrated Studies University of Illinois – Springfield, IL Delivered consistent staffing success by managing full recruitment lifecycle from sourcing to candidate selection. Strengthened community and industry presence by representing organization at career fairs, networking events, and professional conferences. Optimized hiring performance by analyzing key recruitment metrics such as time-to-fill and conversion ratios to identify improvement areas. Developed team capability by mentoring junior recruiters and HR staff on advanced talent acquisition methods. Supported organizational continuity through collaboration with HR on workforce planning, succession, and talent development strategies. Ensured full compliance with EEO and all applicable recruitment-related legal requirements. Key Accomplishments:
Enhanced talent acquisition outcomes in a competitive market by developing and implementing effective recruiting strategies.
Improved hiring quality and responsiveness by cultivating strong partnerships with hiring managers and advising on best practices.
Ensured high-quality candidate selection through comprehensive resume reviews, phone screens, and in-person interviews.
Secured top talent while maintaining budget discipline by negotiating competitive offers aligned with market conditions.
Elevated employer visibility and reputation through employer branding initiatives that positioned company as an employer of choice.
Maintained adherence to labor laws and industry trends through continuous learning in recruitment practices and technologies.
Enhanced workforce diversity through targeted outreach programs that attracted underrepresented talent groups.
Sustained hiring readiness by maintaining a proactive pipeline of prequalified candidates for future roles.
Increased operational efficiency by implementing new project management software and transitioning to a paperless office system.
Reduced expenses and improved vendor performance by negotiating cost-effective supply and service contracts. Education
Director of Operations
Rosie-Lou’s Sweet Treats – Springfield, IL . 2 003-2021
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