Operations Executive - 25+ Years in Healthcare Operations

Bonnie Fongemie

Bristol, CT ***** 860-***-**** *********@*****.***

Operations Manager with 25+ years of experience delivering operational leadership and management including multiple practice sites including primary care practices (adult and pediatric), specialty care, lab and imaging services.

Education

Diploma, Bristol Eastern – Bristol, Connecticut 1991

Human Resource Course – Rensselaer – Hartford, CT 1993

Experience

United Healthcare Group, Bristol, CT December 2015 – February 2026

Operations Manager

• Managed a merger between a global managed care company and a local health conglomerate

• Multitasked between concurrent projects and 10 clinician calendars/schedules for operational priorities

• Oversaw daily operations and management to ensure efficient accurate administration and support services

• Coordinated with facilities, IT and relations between patients, vendors, and international stakeholders

ProHealth Physicians, Bristol, CT January 2001 – December 2015

Practice Manager

• Oversaw the conversion of a singular physician practice to private equity

• Managed the office, as well as scheduled appointments, referrals, and diagnostic services

• Accounts Receivable/ Payable – received payments, accounting responsibilities, invoices, and collections, billed with ICD-10

Jack Adler, MD, Bristol, CT January 2000 - January 2001

Office Manager

• Managed the office, as well as scheduled appointments, referrals, and diagnostic services

• Converted patient charts to electronic health records

• Accounts Receivable/ Payable – received payments, accounting responsibilities, invoices, and collections, billed with ICD-10

Skills

Strong Interpersonal and Communication Skills * ICD-10 Coding/Billing* Microsoft Office * EPIC * Allscripts *Teamwork* Employee Retention * Budget Management * Schedule Utilization * Payroll * Process Improvement * Foundation Leadership Program * Accelerated Leader Program * CLIA * OSHA

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