JUDY IVY
Memphis, TN *****
*********@*****.*** / 901-***-****
SUMMARY
20+ Years of Customer Satisfaction
SKILLS
Extremely Organized
Excellent people skills
Verbal & Written Communication as well
Highly motivated
Learns Fast
Problem solver
Multi-tasker
Time Management
Bookkeeping
QuickBooks
Microsoft Word
Telemarketing
EXPERIENCE
Project Manager / Floorcrafters Epoxy - Memphis, TN 01/1995 - 06/2020 Manage project execution to ensure adherence to budget and schedule Supervise the work of employees or sub-contractors to ensure quality and conformance Negotiate prices or terms of sales of service agreements Recommend products to customers, based on customers needs and interests Prepared estimates and bids that meet specific customers needs Verify that materials lists are accurate and delivery schedules meet project deadlines. Office Administrator/Event Coordinator / Taliesyn Entertainment - Memphis, TN 08/1995 - 12/1996 Answer telephones and give information to potential clients, take messages, and book estimates Maintain scheduling and event calendars for clients, and employees Coordinate special events for weddings, business events, college events, parties, etc Collect and deposit money into various accounts, disburse funds to pay bills or invoices, records of collections, and ensure accounts are kept balanced
Prepare and mail checks as well as all other office duties Maintained proper documentation and licenses -- Beer, Wine and Liquor All necessary insurances on all events -- Security if necessary, valet parking and catering. Administrative Assistant / James Mitchell Annuities - Memphis, TN 02/1990 - 01/1991 Set up and managed filing system - Updated paperwork for all accounts Scheduled meetings with potential clients according to the location and time Basic office work in downtime to help out other departments Review records for completeness, accuracy and compliance with regulations. Data Entry Operator/Payroll Administrator / Aratex Industries - Memphis, TN 03/1987 - 02/1990 Perform data entry and data retrieval
JI
Train and assist staff with computer usage
Hired on full-time after 3 months and promoted to Payroll Department Perform payroll functions - processing and submitting payroll for over 400 Assistant Office Manager - handled managers desk in her absence Provide clerical support to the other departments. Office Administrator / Data Cash Register - Memphis, TN 02/1986 - 02/1987 Perform general office duties, maintain records - Basic bookkeeping and accounting Including A/R, A/P and Payroll
Compose and type correspondence
Calculate commissions for sales staff
Provide services to customers, such as order placement or account information. EDUCATION AND TRAINING
Some college - no degree 01/2002
State Technical Institute - Memphis, TN
Travel & Hospitality Certification 08/1984
Associated Schools Incorporate - Miami, FL
High school graduate in Vocational Office Education 05/1983 Sheffield High School - Memphis, TN
CERTIFICATIONS
Travel and Hospitality Certification, Trained in Miami, Florida at Associated Schools, Inc. Weather Observation Certification, 05/01/85 Monitored wind direction and speed, dew point, cloud coverage and height. Responsible for safety of incoming and outgoing planes. ADDITIONAL INFORMATION
I also have a labor side - I can lay hardwood flooring of any kind, epoxy coatings and stained concrete either dye or acid. I am no stranger to all the tools and procedures necessary to produce professional works. I am not afraid of a challenge and I am willing to work hard to master whatever I do not know.