Merchandiser - Planogram & Retail Operations Specialist
Resume:
Christa Jackson
Selma, AL *****
************@*****.***
Professional Summary
Experienced Merchandiser with nearly 7 years in retail environments, specializing in planogram implementation, inventory management, and fixture installation. Proven ability to execute resets, maintain compliance, and deliver excellent customer service. Strong organizational, communication, and problem-solving skills. Seeking to leverage expertise in merchandising and retail operations to contribute to a dynamic team.
Willing to relocate to: Montgomery, AL
Work Experience
Field Rep
The Mallard Group-Selma, AL
November 2025 to Present
* Executed full retail remodel tasks including fixture teardown, relocation, and installation for multiple store locations.
* Built new shelving systems, Wonderwalls, and signage layouts in new construction and remodel environments.
* Completed merchandise resets by following planograms and ensuring accurate product placement and pricing.
* Maintained organized, fully stocked aisles and visually consistent displays aligned with brand standards.
* Communicated with leadership and store teams to troubleshoot layout issues and deliver projects on time and to spec.
Merchandiser
CB Neptune Holdings, llc-Selma, AL
March 2025 to January 2026
* Made regular store visits to check product placement and signage.
* Carried out promotional campaigns to drive traffic and increase sales.
* Maintained strong relationships with store managers by providing exceptional service support. Merchandiser
Hillman Group-Selma, AL
April 2024 to October 2024
* Set up and arranged merchandise displays according to planogram.
* Ensured that products were properly stocked and rotated to maintain appeal.
* Monitored inventory levels and placed replenishment orders.
* Used a company-provided laptop to place orders and report work done during visits.
* Completed resets according to planograms.
* Provided excellent customer service by assisting with product inquiries and offering recommendations. Merchandiser
Jacent-Selma, AL
August 2022 to April 2024
* Set up and arranged product displays.
* Ensured products were stocked and rotated properly.
* Monitored inventory levels and ordered products as needed.
* Built relationships with store managers and staff. Merchandiser
Acosta-Selma, AL
November 2021 to August 2022
* Ensured proper product placement, signage, and display in retail stores.
* Executed and maintained planograms and other merchandising directives.
* Built and maintained relationships with store personnel to ensure effective communication.
* Assisted in the set-up and execution of promotional events. Merchandiser
SAS Retail Merchandising-Selma, AL
March 2021 to November 2021
* Stocked product according to planogram.
* Managed product rotation and replenishment.
* Built strong relationships with store personnel, providing ongoing support. Education
GED
WCCS Selma-Selma, AL
January 1994 to December 1994
GED
WCCS Selma
Skills
• Customer support
• Product placement
• Cycle counting inventory management
• Mobile devices
• Fixture installation
• Serving
• Retail compliance procedures
• Retail safety procedures
• Cross-selling
• Operating systems
• Communication skills
• Windows
• Public relations
• Microsoft Office
• Grocery store
• Inventory management
• Computer literacy
• Microsoft Word
• Training & development
• Photography
• Phone etiquette
• Project management
• Floral design
• Merchandising
• Restaurant experience
• Stocking
• Retail inventory assessment procedures
• Power tools
• Time management
• Computer skills
• Passenger vehicle
• Big box store experience
• Leadership
• Hand tools
• Filing
• OSHA (regulatory compliance area)
• Microsoft Outlook
• Critical thinking
• Hotel experience
• Schematics
• Marketing
• Cross-merchandising
• Visual merchandising maintenance
• Cash handling
• Retail merchandising procedures
• Microsoft Powerpoint
• iOS
• Outdoor work
• Classroom experience
• Customer service
• Call center experience
• Planogram implementation
• Planograms
• Organizational skills
• Problem-solving
• Supermarket experience
Languages
• English
Certifications and Licenses
Driver's License
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