Human Resources Talent Acquisition Specialist

Ardene Roach

*** ******** ****** *****, **********, PA 15235 412-***-****(c) acroach35@gmail

SKILLS

Detailed Oriented Analytical Skills

Excellent Customer Service Time Management

Listening Skills Communication Skills

Sales Skills Organizational Skills

Multi-tasker Integrity

OBJECTIVE:

To obtain a position in Human Resources that will utilize my experience, skills, and education that will positively impact my company.

EMPLOYMENT

PWSA (Pittsburgh Water & Sewer Authority) -Pittsburgh, PA Human Resources

Talent Acquisition Specialist 4/2023 - Current

•Conduct the full-cycle recruitment and selection process for owned requisitions including, but not limited to:

•Provide innovative candidate sourcing to produce sustainable talent pipelines and maintain a talent pipeline of active and passive candidates.

•Coordinate and facilitate panel interviews with hiring managers.

•Extend contingent verbal job offers and prepare and send written job offers.

•Facilitate pre-employment background check, drug screen, and physical processes.

•Manage the applicant tracking system (ATS), screening and presenting qualified applicants to the hiring manager for consideration; monitor, track, and document conversations, interview progress, offers, and feedback in the ATS.

•Leverage professional associations, social networks, and online resources and other emerging technology to generate a diverse talent pipeline.

•Build and maintain a talent pipeline to fill critical openings and strategic roles and solidify the PWSA as an employer of choice.

•Cultivate relationships with candidates, following up on their applications, providing updates, and developing positive candidate experiences.

•Ensure diversity, equity, and inclusion strategies and principles are incorporated throughout the steps in the hiring process, from pipeline development to onboarding; recommend creative and results-oriented ideas to cultivate a diverse pipeline.

•Collect and analyze information and data to evaluate the effectiveness of recruiting efforts, providing valuable input aimed at continuously improving our recruiting efforts; monitor and analyze the competitive environment

•Represent the company at external and internal functions (i.e., job fairs, sponsored events, etc.), and provide the public with information about the company and career opportunities.

•Participate in the development and management of PWSA’s summer internship program, including coordination and execution of orientation, project alignment, and program feedback.

•Conduct new employee orientations as needed to ensure employees gain an understanding of human resources policies and procedures.

•Perform other related tasks as assigned or required.

Alexander Mann Solutions AMS –– Remote (Position Eliminated)

Recruiter/Sourcer 1/22 -11/22

Assess skill level of prospective candidates, conduct interviews, and discuss job responsibilities

Navigate several HR systems including WorkDay, Avature

Navigate and manage Indeed, LinkedIn, and other recruiting tools

Source for hard to fill positions and locations

Assist recruiting team where needs arise

PNC Bank – Pittsburgh, PA – PNC Bank – Pittsburgh, PA – Talent Acquisition Bank Operations (Customer Care Center)

Recruiter 10/20 – 1/22

•Manage over 30 open requisitions

•High volume recruiting

•Assess skill level of prospective candidates, conduct interviews, and discuss job responsibilities

•Manage and coordinate all communication with candidates including scheduling and logistics of all interviews between candidates and hiring managers

•Navigate several HR systems including WorkDay, Avature, and Recruiting Tools

•Build and manage strong relationships with Hiring Managers and LOB

•Conduct detailed intake sessions with Hiring Manager to ensure alignment of recruitment strategies with business goals

•Evaluated talent and present candidates to internal managers with significant details as to why they fit a specific need

•Extend employment opportunities to candidates

•Initiate and manage background investigations, drug screens, health screens, credit checks, and fingerprinting of candidates. Advise, assist, and follow up on company policies and procedure

•Prepare and present compensation commitment request

•Obtain, communicate, and negotiate all compensation requirements and expectations

•Source candidates through outside sources including Indeed, LinkedIn, and Monster

•Manage on-boarding and new employee training

•Attend job/career fairs and other functions to maintain a positive corporate image within the labor market and attract candidates.

•Conduct follow up calls and quality improvement studies with Hiring Managers and New Hires to improve recruiting process.

•Partner-Up Program – participated in this program for three years. We go into the high schools and facilitate a yearlong training program that prepares the students to interview and move into positions with PNC and other partner companies.

PNC Bank – Pittsburgh, PA – Talent Acquisition Bank Operations

Recruiter I 3/16-10/20

Manage over 30 open requisitions

Assess skill level of prospective candidates, conduct interviews, and discuss job responsibilities

Manage and coordinate all communication with candidates including scheduling and logistics of all interviews between candidates and hiring managers

Navigate several HR systems including WorkDay, Avature, and Recruiting Tools

Build and manage strong relationships with Hiring Managers and LOB

Conduct detailed intake sessions with Hiring Manager to ensure alignment of recruitment strategies with business goals

Evaluated talent and present candidates to internal managers with significant details as to why they fit a specific need

Extend employment opportunities to candidates

Initiate and manage background investigations, drug screens, health screens, credit checks, and fingerprinting of candidates. Advise, assist, and follow up on company policies and procedure

Prepare and present compensation commitment request

Obtain, communicate, and negotiate all compensation requirements and expectations

Source candidates through outside sources including Indeed, LinkedIn, and Monster

Manage on-boarding and new employee training

Attend job/career fairs and other functions to maintain a positive corporate image within the labor market and attract candidates.

Conduct follow up calls and quality improvement studies with Hiring Managers and New Hires to improve recruiting process.

Partner-Up Program – participated in this program for three years. We go into the high schools and facilitate a yearlong training program that prepares the students to interview and move into positions with PNC and other partner companies.

PNC Bank – Pittsburgh, PA – Realty Services

Accounts Payable Analyst 6/14-2/16

Coordinate and make rent payments for 2,200 leases in PeopleSoft; Maintain recurring payments; Read and interpret leases for payments

Work with landlords to complete year end reconciliations and balance accounts

Assist transaction managers; create action plans; submit to leadership to improve production numbers and impact efficiencies

Collaborate in the creation of department policies; and hiring for the department

PNC Bank – Pittsburgh, PA – Realty Services

Administrative Coordinator 10/12- 06/14

Support property managers; Coordinate corporation relocations; Manage the Archibus System

Process invoices in People Soft and PNC Buys; Assign work orders

Resolve issues related to property management; Provide parking authorization

Place supply orders; Schedule meetings; Arrange travel; Issue and maintain PNC IDs

PNC Bank – Pittsburgh, PA

Financial Processor II Lump Sum 5/10-10/12

Paperless Loans and Vested Interest, verified payments, updated information, and processed checks

Processed lump sum payments; reissue checks; balanced and created writes

PNC Bank – Pittsburgh, PA

Financial Processor Pension 10/08 – 5/10

Direct email contact for administrators on duty, answering customer service line for pensioners

Manage benefits, healthcare, life insurance, spousal, or child support request

Verification of pension payments and deductions

Monthly balancing and mailings, research any auditing issues

Maintain a high level of confidentiality, accuracy, and customer service

UPMC Health Systems-Pittsburgh, PA

Accounts Payable Clerk- 10/06-01/08

Create Voucher Numbers, pay Accounts

UPMC Health Systems-Pittsburgh, PA

Patient Information Coordinator - 6/03-10/06

Admission, registration, insurance authorization

Rallys Hamburgers

Shift Manager 6/95-7/2001

Manage staff and create weekly schedules

Anticipate staffing needs, manage the hiring process from start to finish, and terminate employees as needed

EDUCATION

Point Park University, Pittsburgh, Pennsylvania, Master of Business Administration (MBA)

Point Park University, Pittsburgh, Pennsylvania Bachelor of Science in Human Resource Management

Pittsburgh, Pennsylvania

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