psw
Resume:
Samantha Fahrer
**************@****.***
· Extensive background in customer service, providing a foundation for understanding and meeting the unique needs of clients with adaptability, empathy, and responsiveness
· Proficient in conveying information clearly and compassionately to clients and their families, with a focus on active listening to address both physical and emotional well-being
· Demonstrated ability to take initiative and guide healthcare teams, fostering a positive and cohesive care environment that contributes to the well-being of clients and colleagues
· Committed to maintaining a polished appearance and approaching every interaction with a high level of professionalism, ensuring the dignity and respect of all clients for a secure and trusting environment
· Proficient in utilizing relevant software and technology to enhance efficiency in administrative tasks, documentation, and communication within the care team, contributing to a seamless integration of technology into the caregiving process. Work Experience
Cleaner
Final Touch Cleaning
January 2025 to December 2025
Care giver
Amal Chammas
January 2024 to December 2025
Personal Support Worker
Cedarwood Lodge
January 2020 to December 2023
Baker Tim Hortons
January 2015 to December 2015
Server Mark’s Breakfast Plus
Education
Personal Support Work (Certificate)
Gates College-Gates college
2019 to 2020
Diploma
Ontario Secondary
2003
W.C. Eacket Secondary School-Blind River, ON, CA
Skills
• Transport residences to dining and activity areas
• Provide orientation interviews for new customers explaining services and procedures
• Listen to clients and provide companionship, provide medicine queuing when required
• Listen to clients and provide companionship Customer Service
• Answer telephone, mail and e-mail inquiries providing route information, locating destinations and point of origins
• Observe and accurately document changes in physical or mental health
• Maintain confidentiality of client information
• Personal Support Worker
• Collaborate with residents, their families and other care providers to gain an understanding of the needs of each client
• Book accessible transportation for customers and process cash, debit and credit transactions
• Assist clients with bathing, feeding, dressing, track care, and toileting
• Utilize safe proper lifting and transfer techniques
• Greet clients in a respectful welcoming manner
• Receive and submit requests for transportation subscription reservations Certifications and Licenses
NHW Independent Management
2011- 2015
2024
Gentle Persuasive Approaches (GPA) in Dementia Care 2019
Caregiver
First Aid and CPR with BLS
Smart Serve
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