Operations Analytics & Process Improvement Leader
Resume:
Meredith Sigmon
Winston-Salem, NC 828-***-**** ************@*****.*** linkedin.com/in/meredithsigmon OPERATIONS MANAGEMENT BUSINESS ANALYTICS PROCESS IMPROVEMENT Results-driven leader with 9 years of progressive experience combining data analytics and cross-functional project management to drive operational excellence. Proven ability translating complex data insights into actionable strategies. Successfully led multi-department initiatives. Implemented process improvements that delivered measurable business results. Critical thinker, effective communicator, creative problem-solver and collaborative team player. Skills include:
● Data Analysis & Visualization ● Cross-functional Project Leadership ● Dashboard Development
● Business Process Improvement ● Strategic Planning & Execution ● Regulatory Compliance
● Looker Proficiency ● Client Relationship Management ● Microsoft Office Suite
● Salesforce Proficiency ● CRM & Project Management Tools ● Google Workspace
● Event Planning & Execution ● Lean Six Sigma (Yellow Belt) ● Performance Metrics PROFESSIONAL EXPERIENCE
Inmar Intelligence Winston-Salem, NC 2019 – 2025
Sales Operations Manager - Consumer Drug Take-Back Sales (2022-2025)
● Designed and maintained 15+ performance dashboards to monitor operational metrics and inform strategic decision-making.
● Collaborated with Legal, Compliance, Sales and Operations teams to draft and secure regulatory proposals and grants, achieving approved operator status in 15+ jurisdictions on a monthly basis.
● Successfully launched and scaled 3000+ public cabinet locations nationwide, achieving 20% YoY growth in new site installations.
● Led end-to-end process improvement initiatives that enhanced reporting accuracy, implemented automated updates, reduced manual input errors by 40%, and delivered an average time savings of 7 hours per week per employee.
Supervisor, Program Manager - Consumer Drug Take-Back Operations (2020 – 2022)
--Concurrent with Client Account Management role below--
● Spearhead operations across three national jurisdictions to ensure full compliance with DEA, state and local regulations for the secure disposal of controlled and non-controlled medications.
● Managed multi-stakeholder projects from conception to completion, enhancing workflows and compliance adherence.
Retail Client Account Manager - Consumer Drug Take-Back Operations (2020 – 2022)
● Managed high-profile accounts for Fortune 500 brands, overseeing nationwide rollouts in 48 states.
● Led and developed a cross-functional team of three to expand programs and optimize operational workflows.
Marketing Coordinator/Content Coordinator - Corporate Marketing (2019 – 2020)
● Analyzed multi-channel marketing performance data to track campaign ROI and optimize content strategies, contributing to a 15% increase in lead engagement over three quarters.
● Executed promotional strategies for 20+ national trade shows annually, generating a 10% uptick in event leads.
Hanesbrands, Inc.Winston-Salem, NC 2017-2019
Talent Acquisition Coordinator
● Built and maintained strategic partnerships with over 30 hiring managers and department leads, streamlining communication and reducing time-to-fill by 20% across key roles.
● Supported full-cycle recruiting and candidate experience initiatives, ensuring seamless collaboration across internal teams and external applicants resulting in a 12% increase in pipeline efficiency. Yelp Winston-Salem, NC 2016 - 2019
Community Ambassador
● Planned, promoted, and executed 36+ high-impact community events across diverse venues in the Triad region, boosting local brand engagement and increasing user activity by 25%. EDUCATION
East Carolina University, College of Business, Greenville, NC Bachelor of Science, Business Administration: Management
● BB&T Leadership Development Program
Catawba Valley Community College, Hickory, NC
Associate of Arts, General Education
● Phi Theta Kappa National Honors Society
Meredith Sigmon 828-***-**** ************@*****.*** Page 2
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