Insurance/Client Services Professional with Licensed P&C Agent
Resume:
Timothy A. Blake TRS, CDP, CNA
FL. Licensed Insurance Agent 20-44 P&C
Interested in pursuing further insurance agent positions utilizing my FL. 20-44 Personal Lines Agent License and working for a dynamic company where growth and upward mobility are a strong possibility.
Background:
Nov 2022-Present Geico Corporate office
3535 W Pipkin Rd.
Lakeland, FL 33811
Customer Service Representative
Licensed in property casualty insurance and hold a FL. 20-44 Personal Lines Agent License. Responsible for taking calls regarding policy holders auto policies and completing various customer service related tasks over the phone. Maintaining professionalisim while delivering prudent customer service based needs and being the best representative of Geico possible. Have had two promotions and always rank very high in customer surveys
July 2021-Dec 2021 The Paramount at Somers Rehab. & LTC facility 189 NY-100
Somers, NY 10589
Memory Care Specialist
Responsible for creating recreational therapuetic programs and creating comprehensive care plans for a 40 bed lockdown unit. Engaging with Residents daily and encouraging participation in various programs tailored to fit each individual residents special needs. Was very successful at creating peace on the unit by centering on the emotional needs of residents. Only left because due to covid sought to relocate to FL. The company offered me positions in FL including Director of Therapuetic Recreation but they were all based to far from Lakeland in the miami metro area
May 2018-July 2021 Yorktown Social Adult Daycare
2300 Catherine St. Cortlandt Manor NY
Director
Responsible for the day to day operation of the program. Meeting with potential clients and setting up trials, arranging transportation for clients, securing funding for clients and invoicing monthly, creating all activities, serving clients a family style breakfast and dinner, utilizing my education in Dementia and Alzheimer’s care to create meaningful activities for those clients to meet their special needs, etc.
May 2016-May 2018 Cortlandt Healthcare
110 Oregon Rd Cortlandt Manor NY
Memory Support Specialist
Responsible for creating and maintaining the memory support workshop. Meeting quarterly with an interdisciplinary team to review care plans and create non-pharmacological interventions for residents living with dementia.
Sept 2011-May 2016 Hudson Valley Rehab
260 Vineyard Ave Highland NY
Concierge/Quality of Life program leader
Responsible for welcoming new residents, taking inventory, taking directives from the DON and Administrator. When the facility started the Quality of Life program I was chosen to run the program and transitioned into that position. I then pursued the credentials I felt were necessary to obtain the best knowledge on alzheimer/dementia care. References: written references available upon request
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