IT Security & Systems Engineer - 12+ Years Experience

JORGE E. TORRES-HINOJOZA

Illinois

630-***-**** *******-********@*******.*** https://www.linkedin.com/in/jorge-e-torres-hinojoza-94149a16/

PROFILE

Computer System Engineer with 12+ years of experience developing and optimizing technology solutions.

SKILLS

•Database: MySQL, SQL, Oracle

•Servers: Microsoft, Linux, Kubernetes, Apache, Amazon AWS

•Software Development: Python, C#

•Web Development: PHP, CSS, CSS 3, .NET, Bootstrap, Laravel

•API: JavaScript, Java, JQuery, XML

•CRM: Salesforce, Salesforce Sales Cloud, SuiteCRM, Microsoft Dynamics 365

•Security Analysis: Security risk, Security incident report, Traffic logs, Wireshark, Control categories

•Security Tools: Wireshark, SIEM tools, Linux CLI, SQL.

•Networking: Network Traffic Analysis, TCP/HTTP log analysis, DNS/ICMP troubleshooting.

•Compliance & Risk: Security Auditing, NIST CSF, Vulnerability Identification.

•Incident Response: Incident Logging, Packet Capture (PCAP), Threat Identification.

•Database: MySQL, SQL, MariaDB

•API: JavaScript, RESTAPI, XML, jQuery

RELEVANT WORK EXPERIENCE

ADDITIONAL WORK EXPERIENCE

Dec 2023 - Present

FREELANCE DEVELOPER

•Developed diverse short-term projects based on customer needs.

DKG Group (Instant Connect) Jan 2023 - Nov 2023

SALESFORCE ADMINISTRATOR / DEVELOPER

•Installed and tested Kubernetes-based services for resiliency and geo-redundancy.

•Documentation on corporate policies.

•Explained and demonstrated application workflows to clients, translating technical features into practical, business-focused use cases.

•Validated installation, upgrade, maintenance, and operations procedures for Linux/Kubernetes-based systems.

•Assisted in the performance of load-testing compute clusters while monitoring for performance degradation and errors.

•Utilized Linux, shell scripting, and network administration.

•Deployed solutions using Helm Chart.

•Coordinated data movement between clusters.

DKG Group (STA Group TIDAL) Mar 2018 - Jan 2023

SALESFORCE ADMINISTRATOR / DEVELOPER

•Increasing marketing process efficiency by establishing seamless data flow between Salesforce and Marketing Cloud.

•Performed Apex coding to integrate Slack, complemented by flow-based automation.

•Collaborated with clients through regular meetings to translate business needs into Salesforce solutions.

•Generated custom filters to extract specific information.

•Designed Email Templates, Invoice Templates, and Slack Channels.

•Migrated SuiteCRM to a Salesforce environment.

•Created Community Implementations to enable automation of services for users.

•Utilized the S-Docs file to capture information from customers and users.

•Customized the Salesforce Platform, including Service Cloud, using Apex, HTML, and JavaScript for the UI.

•Operated within an agile environment using Jira Software to plan, prioritize, and manage workloads.

•Led development and maintenance using open-source solutions focused on PHP for new API integrations with SuiteCRM and JIRA ticket systems.

•Deployed developed code from Sandbox to Production using inbound and outbound change sets.

•Utilized Tidal Sockets to implement REST API calls that synchronize CRM applications.

American Spirit Data Solution Jul 2013 - Oct 2016

WEB DEVELOPER

•Collected, cleaned, and validated data requests to support reporting and development initiatives.

•Collaborated with Project Manager, Business Analysts, Technical Architects, and Application Designers to define data requirements and ensure data consistency.

•Performed data migration, including importing and exporting data from SQL Server.

•Developed PHP and JavaScript code for intranet websites while ensuring accuracy in data handling.

•Utilized Google technologies such as Google Maps and Google Graphics to integrate interactive elements.

•Designed and executed complex SQL queries to update databases, create reports, and develop stored procedures.

•Produced PHP files and maintained documentation of data processing workflows.

•Created marketing applications using WordPress to generate sales leads.

•Environment: WordPress, HTML, Linux (Terminal Cygwin), MySQL, Apache, PHP, JavaScript, CSS3, HTML, Bootstrap, Amazon AWS, Laravel.

Solutions Partner, Inc Feb 2013 - Apr 2013

WEB DEVELOPER

•Developed PHP code for protocol websites, CDOC / COOK. Appear.

•Wrote SQL queries to update databases and create reports.

•Updated files and search directories via Linux Apache commands.

•Maintained consistency between development and production PHP files.

•Environment: HTML, JavaScript, CSS, PHP, SQL, Linux, Apache, Informix.

EDUCATION

Universidad Vasco de Quiroga, México

Bachelor of Science, Computer Science

Certifications & Training

Google Cybersecurity Professional Certificate 01/2026

Foundations of Cybersecurity: Developed a core understanding of security principles and risk management.

Network Security: Practiced capturing and analyzing live network traffic within Linux virtual machines.

Assets, Threats, and Vulnerabilities.

Tools of the Trade: Mastered Linux command-line operations for file permissions and SQL for filtering security data.

Detection & Response: Focused on incident handling, documentation, and technical reporting.

Automate Cybersecurity task with python

PERSONAL ACHIEVEMENTS

•2024 Paratriathlon National Champion

•2023 3rd Place Paratriathlon National Championships

•2023 3rd Place Americas Triathlon Para Cup

•2022 2nd Place Paratriathlon National Championships

2005 - 2010

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