Administrative & Operations Professional in Healthcare Admin

Marc Metellus

Administrative & Operations Professional Healthcare Administration (MHA Candidate) Everett, MA

***********@*****.*** 857-***-****

Professional Summary

Administrative professional with 3+ years of experience supporting office operations, data management, and organizational workflows across corporate, nonprofit, and education environments. Currently pursuing a Master of Healthcare Administration (MHA) and seeking to contribute administrative and operational support within healthcare, higher education, or research organizations. Skilled in scheduling, records management, document control, and supporting team productivity in fast-paced office environments.

Education

Everett High School – Everett, MA

High School Diploma, May 2017

Lasell University – Newton, MA

Bachelor of Science in Business Management, May 2021

Southern New Hampshire University Manchester, NH

Master of Healthcare Administration (MHA) – In Progress, Expected Graduation 2027

Professional Experience

Omar Financial – Malden, MA

Administrative Assistant Feb 2026 – Present

●Provide administrative support in a fast-paced financial services office, managing client communications.

●Coordinate calendars, schedule appointments, and support daily office operations.

●Maintain organized records and assist with document preparation and data entry.

●Ensure professional communication with clients and staff while supporting workflow efficiency.

Triumvirate Environmental, Inc. – Somerville, MA

Administrative Assistant / Data Entry Clerk Aug 2023 – May 2025

●Supported daily office operations through accurate data entry and document digitization.

●Managed calendars and scheduled appointments for supervisors.

●Assisted internal departments with clerical support and records management.

SCALE (Somerville Center for Adult Learning Experiences) – Somerville, MA Office Assistant (Temporary) Sep 2022 – Mar 2023

●Handled multi-line phone systems and visitor intake in a busy education office.

●Supported administrative processes, including word processing and data entry.

●Maintained an organized and welcoming front office environment.

Servpro – Waltham, MA

Administrative Assistant (Temporary) Jun 2022 – Sep 2022

●Utilized QuickBooks to manage accounts receivable and generate invoices.

●Resolved customer inquiries and tracked service records.

●Processed billing documentation supporting finance operations.

Rindge Apartments – Cambridge, MA

Administrative Assistant (Temporary) Feb 2022 – Jun 2022

●Monitored rent payments and maintained resident account records.

●Organized physical and digital files for property management.

●Assisted in resident communications and front desk operations.

TJ Maxx – Boston, MA

Customer Service Associate Jul 2019 – Dec 2019

●Delivered customer service and supported checkout operations.

●Assisted with inventory restocking and merchandising.

ABM Industries – Somerville, MA

Assembly Worker Jun 2018 – Aug 2018

● Performed assembly tasks in a fast-paced manufacturing environment.

●Followed strict quality and safety standards.

Technical Skills

Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

●QuickBooks.

●Scheduling & Calendar Management Tools.

●Zoom & Microsoft Teams.

●Basic Canva & Content Creation Tools.

Core Competencies

●Administrative Support & Office Operations.

●Data Entry & Records Management.

●Scheduling & Calendar Coordination.

●Customer Service & Communication.

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