Innovative Customer Service & Claims Processor

Talasia O. Tolliver

Covington, GA ***** talasiatolliver347@gmail 943-***-****

Innovative Customer Service and professional Processor, Mid-Level, with experience processing claims and customer service, also skilled in thorough analysis, top ten of my team for paying attention to details before processing. Authorized to work in the US for any employer

Work Experience

Seasonal Customer Service

Drake Software’s

Aug 2024 to Dec 2024

•Provided information on products/recipes

•Took feedback regarding products

•Also provided follow-up calls

•Sent out emails/records upon request

•Provided excellent customer service

•Provided help with navigating

•Also provided a quiet work environment from my home

Seasonal Tax Preparer

Clear Track LLC (Express Truck Tax)

June 2024 to Aug 2024 (Seasonal)

•Filed highway taxes for truck drivers

•Properly processed claims

•Recorded information for filing EIN numbers

•Provided referrals for truckers

•Processed payment for filing taxes

•Also provided follow-up calls and reminder calls on yearly filing

•Sent out emails/records upon request

•Provided excellent customer service

•Also provided a quiet work environment from my home

Technical Support

Pure Talk USA

November 2023 to July 2024

· Provided excellent customer service

· Processed payments

· Provided technical support on mobile devices

· Processed shipping request

· Also provided upselling of other product

· Worked in a fast-paced environment

· Followed all company policies

Education

Newton Sr. High School - Conyers, GA, US

August 2019 to May 2023

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