Versatile Administrative and Educational Professional

ZIA UR RAHMAN HOTAK

***** **** ** *** **, Wildomar, CA 92595

951-***-**** ️ *****.*******@*****.*** ********@*****.***

PROFESSIONAL SUMMARY

Versatile office and educational professional with 12+ years of progressive experience in administration, accounting, HR, customer service, and school leadership roles across the U.S. and Afghanistan. Skilled in handling front-office operations, budgeting, compliance, employee and student records, QuickBooks, and Microsoft Office. Adept at cross-functional support, bilingual interpretation (English, Pashto, Dari), and coordinating public services and educational programs. Seeking to bring strong organizational and administrative skills to office, HR, or teaching-related positions.

SKILLS

Office Administration Data Entry Scheduling Calendar Management

Budgeting Journal Entries PeopleSoft ARCS TIDES ZBA Deposits

Microsoft Office Suite QuickBooks PDF Editing Document Management

HR Support Records Maintenance Timekeeping Onboarding/Offboarding

Customer Service Call Handling Mail Processing Public Service Assistance

Educational Leadership Staff Supervision Student Records Reporting

Language Skills: English, Pashto, Dari (fluent)

PROFESSIONAL EXPERIENCE

Contract / Temporary / Part-Time Positions

Temporary Elections Assistant - VBM Collection Program

•ROV County of Riverside

•Oct 2025 – Nov 2025

•Collected, verified, and securely transported Vote-By-Mail ballots from official drop boxes across assigned routes, maintaining strict chain-of-custody procedures.

•Logged ballot counts, completed verification forms, and coordinated with central collection teams to ensure timely delivery to election headquarters.

•Followed county and state election policies to safeguard election integrity and public trust.

•Provided professional, courteous assistance to the public and polling staff in the field.

Community Services Leader

Corona Public Library – Corona, CA

Nov 2024 – Dec 2024

Managed book shelving and handled reservations.

Provided front-line service in community programs.

Reason for Leaving: Limited working hours.

Interpreter / Guide

Cherokee Federal (CNSS) – Anaheim, CA

Apr 2024

Interpreted Pashto/Dari to English for Afghan clients seeking USCIS, housing, food, and asylum assistance.

Registered new customers in the database and provided direction to services.

Reason for Leaving: Completion of assignment.

Customer Service Representative

County of Orange – Registrar of Voters, Yorba Linda, CA

Feb 2024 – Mar 2024

Assisted with voter check-ins using epollbook, handled ballots, and election station setup.

Educated voters on scanning ballots and using touch writer machines.

Reason for Leaving: Completion of assignment.

Accounting Assistant II

County of Riverside – Dept. of Waste Resources, Moreno Valley, CA

Jun 2023 – Sep 2023

Entered prepaid deposits in TIDES and PeopleSoft, backed up bank checks in ARCS.

Maintained hard and soft records, audited inventory, and reported to the fiscal manager.

Reason for Leaving: Completion of assignment.

Office Assistant III

County of Riverside – HR/Compliance, Riverside, CA

Oct 2022 – Feb 2023

Updated employee files, processed documents, scanned, filed, and communicated via email.

Supported payroll, HR record accuracy, and compliance tracking.

Reason for Leaving: Completion of assignment.

Permanent Positions

Office Assistant

SoCal Private Security – Corona, CA

Feb 2022 – Oct 2022

Oversaw security office inventory, created safety reports, and coordinated alarm system maintenance.

Answered calls, managed databases, and assisted staff with administrative needs.

Reason for Leaving: Better opportunity.

Principal

Shafiq Habibi Private High School – Kabul, Afghanistan

Mar 2016 – Mar 2021

Directed academic operations, HR tasks, planning, and reporting to the Ministry of Education.

Maintained student/employee records, resolved parent/staff concerns, and promoted student success.

Reason for Leaving: Relocation to the U.S.

Head of Department (English)

Shaheen Technical & Vocational Institute – Kabul, Afghanistan

Sep 2013 – Feb 2016

Taught IELTS, TOEFL, and business subjects, including Principles of Management and Marketing, to college-level (associate degree) students.

Supervised teaching staff, conducted performance evaluations, and ensured instructional quality.

Designed departmental curriculum plans and reported to academic leadership.

Reason for Leaving: Started own organization.

Educational Coordinator

Salam University – Kabul, Afghanistan

Jun 2011 – Apr 2013

Managed staffing, semester planning, academic scheduling, and budget tracking.

Translated official documents and taught Business Communication to BBA students.

Reason for Leaving: Better opportunity.

Admin & HR Officer

Al Farooq Production & Construction Co. – Kabul, Afghanistan

Oct 2009 – May 2011

Supported HR hiring, onboarding, terminations, payroll, petty cash, and policy updates.

Translated official documents and managed performance records.

Reason for Leaving: Better opportunity.

EDUCATION & TRAINING

Master of Business Administration (MBA) – California Baptist University, 2025

Bachelor of Business Administration (BBA – HRM) – Jahan University, 2016

Diploma in Business Administration – Epistemics Graduate College, 2009

QuickBooks Certification – Lamar Degree College, 2009

MS Office Training – Schunaizia IT, 2006

High School Diploma – Islamic Studies – Darul Uloomel Islamia, 2007

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