Senior Banking and Lending Professional
Resume:
Patrick Denney
Bank Management, Loan Origination
Raytown, Missouri 64138
*************@*****.***
EXPERIENCE
First Federal Bank of Kansas City,Lee’s Summit, MO SeniorConsumer Loan Advisor
FEBRUARY 2025 - JANUARY 2026
Job Duties: Processes and assists in underwriting consumer loan files. Loan officer for the consumer lending department. Provides outstanding customer service. Sells and assists clients with various consumer loan types. Grows knowledge of others internally and externally on lending best practices. Works alongside the consumer lending manager to achieve the goals of the department.
First Federal Bank of Kansas City,Lee’s Summit, MO Consumer Loan Advisor
JULY 2022 - FEBRUARY 2025
Job Duties: Processes consumer loan files. Loan officer for the consumer lending department. Provides outstanding customer service. Sells and assists clients with various consumer loan types. Grows knowledge of others internally and externally on lending best practices. First Federal Bank of Kansas City,Lee’s Summit, MO Mortgage Loan Advisor
APRIL 2020 - JULY 2022
Job Duties: Originates mortgage loans, assisting in the process of moving files through to closing. Problem-solving and matching mortgage products to consumer needs.
First Federal Bank of Kansas City,Lee’s Summit, MO Assistant Branch Manager
FEBRUARY 2016 - APRIL 2020
Job Duties: Managing banking center operations and staff. Balancing the vault, assisting in creating a schedule. Ongoing training and implementation of new policies and procedures. Auditing, overall efficiency, and quality control to ensure compliance with bank policies. All duties of a customer success specialist are included as well. STRENGTHS
Underwriting
Consumer Lending
Management
Customer Service
Data Entry
Sales Ability
Operations Management
Cash Handling
Training/Coaching
Leadership
Merchandising
Time Management
Processing
Remote Work
SOFTWARE
Microsoft Word
Microsoft Excell
Google Sheets
Google Docs
Encompass Systems
Decision Lender
Loanvantage
CERTIFICATIONS
MO & KS Notary
MLS #
First Federal Bank of Kansas City,Lee’s Summit, MO Customer Success Specialist
MAY 2014 - FEBRUARY 2016
Job Duties: Assists in teller duties, processing payments, and handling customer interactions.Processing wire transfers and cash advances. Opening new accounts, checking, savings, CDs, IRAs, and assisting in consumer loan origination. Referring mortgages and other lending products to achieve banking center goals.
Blockbuster Video,Raytown, MO
Store Manager
APRIL 2005 - JANUARY 2014
Job Duties: Responsible for inventory management, cash handling, and loss prevention. Recruiting, coaching, and training new employees. Responsible for assuring that sales goals are reached by all employees. Responsible for creating weekly employee schedules, hiring new employees, and tracking employee productivity.
EDUCATION
Evergreen Christian Academy—High School Diploma
SEPTEMBER 2001 - MAY 2004
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