Clinical Support & Administrative Specialist
Resume:
Resume ****
Camila Gonzalez Herrera
Sahuarita AZ, 85629
************@*****.***
Skills
-Clinical Support - Medical Transcription - Organizational Skills Mastery
- Paperwork Processing - Strong Communication Skills - Insurance knowledge Experience
LINK- Sahuarita Unified School District, Sahuarita AZ - Teachers Assistant
● Helped coordinate snacks, meals, nap time and bathroom activities.
● Observed children's behavior and interactions to identify any potential developmental concerns or issues.
● Read books aloud to promote literacy skills among students.
● Promoted an attractive, well-kept classroom, encouraging creativity, exploration and decision-making by children.
● Communicated with parents about their children's progress through daily reports, parent-teacher conferences, and informal conversations.
● Created hazard-free learning environment for young learners. AR Advanced Care: Family Practice, Tucson AZ- Front desk
● Patient Reception and Scheduling: Greeted patients, answered inquiries, and efficiently scheduled appointments using electronic medical record (EMR) systems.
● Administrative Support: Managed front desk operations, including handling phone calls, emails, and maintaining a welcoming environment.
● Insurance Verification: Verified patient insurance information and coordinated pre-authorizations for procedures.
● Medical Records Management: Accurately entered, updated, and maintained patient information in compliance with HIPAA regulations.
● Billing and Payments: Processed patient payments, provided billing support, and resolved account discrepancies.
● Communication and Coordination: Liaised between patients, medical staff, and external providers to ensure seamless care delivery. 2
● Problem-Solving: Addressed patient concerns and resolved scheduling conflicts in a professional manner.
● Office Supplies and Maintenance: Monitored and replenished office supplies, ensuring operational efficiency.
● Technology Proficiency: Operated EMR systems, scheduling software, and office equipment (fax, scanner, printer).
● Customer Service Excellence: Delivered empathetic and patient-centered service, building positive relationships with patients and families. Silver Springs Retirement Home, Green Valley AZ- Server
● Delivered exceptional dining experiences to residents by providing friendly and efficient table service in a caring environment.
● Assisted residents with menu selections, ensuring dietary restrictions and preferences were met.
● Maintained cleanliness and organization of dining areas in compliance with health and safety standards.
● Collaborated with kitchen staff to ensure timely and accurate meal preparation and delivery.
● Monitored residents’ needs during meals, providing assistance as necessary to ensure comfort and satisfaction.
● Demonstrated patience and empathy while interacting with residents, fostering a welcoming and respectful atmosphere.
● Adhered to facility policies, including proper food handling and infection control protocols.
● Supported team members during busy periods, contributing to a smooth and efficient dining service.
Early Childhood Center, Sahuarita AZ- Teachers Aide
● Classroom management
● Early childhood development knowledge
● Lesson plan support
● Child supervision
● Assisting with learning activities
● Behavior guidance / positive reinforcement
3
● Reading and storytelling to children
● Arts and crafts activities
● Communication with parents and teachers
● Active listening
● Conflict resolution between children
● Team collaboration
Volunteer Work
● Green Valley Animal Shelter: As a volunteer at the Green Valley Animal Shelter I worked closely with animals feeding, walking and bathing them as well as spending quality time with animals that have been in the shelter for a long time.
● Green Valley Food Bank: Volunteering at the Food Bank I assisted with meal preparation, assorting and organizing meals for families in need.
● Nursing Home Volunteer: Before I got hired as a server I was a volunteer at the nursing home I engaged residents in recreational activities, including games, crafts, and music. Provided companionship and emotional support to elderly residents. Assisted staff with meal service and light housekeeping tasks.
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