Professional Remote-Work Candidate: Customer Service & Operations
Resume:
Cinthya Argueta Aguilar
San Francisco, California 94124
*****************@*****.***
WWW: Bold Profile
Summary
Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Skills
Booking management
Positive attitude
Teamwork
Time organization
Client support
Communication
Multitasking capability
Responsibility
Point of Sale (POS) operations
Seating arrangement
Phone management
Experience
December 2023 to June 2025
Benihana Restaurant
San Francisco, CA
Restaurant Hostess
Managed incoming calls with courteous greeting and conveyed information on menu selections or services provided.
Notified kitchen personnel regarding any special orders or dietary restrictions
Presented menus and clarified details about menu items and promotions.
Facilitated management of reservations, waitlists, and specific requests for large parties.
Handled opening and closing activities, featuring supply restocking and thorough cleaning of work areas.
Hosted customers and led to assigned tables
Facilitated serving staff, food runners, and bussers in upholding dining room standards for optimal guest experience.
Advised guests on daily specials while highlighting appetizers, entrees, desserts, and other menu offerings.
Reviewed server capacity and table turnover to swiftly arrange seating for guests.
Oversaw guest expectations by detailing hours, wait times, and specials.
Resolved customer complaints promptly, notifying manager on duty of critical issues
Integrated POS system to summarize meal pricing and account for taxes for detailed bill assessment
Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Education and Training
May 2023
George Washington High School
San Francisco, CA
High School Diploma
Languages
Spanish:
Professional
#HRJ#7001ea4e-8f2c-4c5f-b290-503bad9a01f8#
Contact this candidate