On-Site Property Manager - LCAM Candidate

April Kerr

Community Property Manager

Jacksonville, FL 32218

**********@*****.*** +1-561-***-****

PROFESSIONAL SUMMARY

Experienced Property Manager with over 15 years in multifamily, luxury, and affordable housing management. Expertise in managing budgets, collections, vendor communications, and coordinating property operations. Proven ability to maintain high occupancy, ensure compliance with regulations, and enhance tenant satisfaction. Actively seeking opportunities as an On-Site Property Manager or LCAM in Jacksonville, FL.

Authorized to work in the US for any employer.

WORK EXPERIENCE

Community Property Manager

Property Advisors Management Jacksonville Beach, FL August 2025 – Present

• Manage daily operations, ensuring compliance with local property management regulations and maintaining tenant satisfaction.

• Oversee property budgets, ensuring cost-effective maintenance and operational expenditures.

• Coordinate vendor communications for maintenance services, including negotiating contracts and ensuring timely resolution of issues.

• Conduct regular meetings with tenants to address inquiries, resolve complaints, and maintain positive tenant relations.

• Ensure compliance with all regulatory requirements, including CAM licensing and industry standards.

Credit Analyst

Credit Doctors Jacksonville, FL

November 2021 – March 2024

• Managed patient communications related to account inquiries, including refunds and balance resolutions.

• Reduced accounts receivable by addressing outstanding insurance and credit balances, improving cash flow.

• Facilitated timely claims reimbursements from insurance providers, ensuring financial accuracy.

• Coordinated with providers and staff to resolve discrepancies and complete billing processes.

Assistant Property Manager

Palm Chase Association Boynton Beach, FL

February 2017 – November 2022

• Assisted in the daily operations of the property, including coordinating maintenance and managing tenant relations.

• Facilitated leasing efforts to maintain high occupancy rates, conducting property tours and processing move-ins and move-outs.

• Assisted Property Manager in ensuring compliance with annual recertifications and documentation collection.

• Resolved tenant inquiries and complaints in a timely manner, ensuring tenant satisfaction.

Property Manager

Jacksonville Housing Authority Jacksonville, FL

March 2010 – February 2017

• Oversaw the daily operations of multifamily properties, ensuring compliance with Fair Housing and HUD regulations.

• Led tenant screening processes, including credit checks, income verification, and lease agreement management.

• Coordinated property showings and inspections to maintain occupancy and ensure property maintenance.

• Managed vendor contracts and ensured cost-effective property maintenance services.

• Utilized Yardi and other property management software for reporting, billing, and tenant management.

EDUCATION

Associate of Business Administration and Management Lincoln College of Technology West Palm Beach, FL March 2008 – May 2010

SKILLS

• Budget Management: Extensive experience managing operating budgets and tracking expenditures.

• Collections & Accounts Receivable: Skilled in managing rent collections, resolving outstanding balances, and improving cash flow.

• Vendor Relations: Proficient in vendor communications, contract negotiations, and maintenance coordination.

• Property Management Software: Proficient in Yardi, Caliber, FRONTSTEPS, OneSite, Salesforce, and other CRM software.

• Meetings & Communication: Effective at conducting meetings with tenants, staff, and vendors to resolve issues and ensure smooth operations.

• Regulatory Compliance: In-depth knowledge of Fair Housing laws, HUD regulations, and LIHTC compliance.

• Tenant Relations: Strong focus on tenant satisfaction, complaint resolution, and maintaining a positive community atmosphere.

• Team Leadership: Experienced in mentoring and leading property management teams to achieve goals and maintain high performance. CERTIFICATIONS & LICENSES

• Certified Apartment Manager (CAM) – Active

• Certified Bookkeeper – Active

• Licensed Community Association Manager (LCAM) – January 2026 to September 2026

• Driver’s License – Active

TECHNICAL SKILLS

• Microsoft Office (Excel, Word, Outlook, PowerPoint)

• QuickBooks, Oracle, Salesforce, Yardi, OneSite

• Billing & Coding Systems

• Budgeting and Financial Reporting

• CRM Software & Database Management

• Vendor Management Tools

• Google Docs, SharePoint

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