Dedicated Quality Assurance Team Leader with Coaching Expertise

AK

ASANETH KAMOING

************@*****.*** 480-***-**** Grand Prairie TX

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Shift Scheduling

Work Planning

Coaching

Documentation And Reporting

Product Inspection

Inspection documentation

Process Improvement

Materials Testing

Blueprint Interpretation

Audit Coordination

Quality Control

Reporting and analysis

Salcomp Arlington, TX

Team Leader

09/2023 - Current

Monitored daily workflow to ensure adherence to established policies and procedures.

Provided coaching and feedback on employee performance, encouraging professional development.

Established clear expectations for employees, providing guidance when needed.

Conducted regular performance reviews to assess individual team member progress.

Richemont North America Grand Prairie,

TX

Customer Support Specialist

06/2021 - 05/2023

Recorded all customer interactions into the database system accurately and completely.

Maintained up-to-date knowledge of company products, services, policies, and procedures.

Assisted customers with product installation, troubleshooting, and usage questions.

Customer Service Department Grand

Prairie, TX

Frito Lays

03/2019 - 04/2020

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Identified needs of customers promptly and efficiently. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Medcerts Michigan Center, MI

Some College (No Degree) in Networking Specialist

Summary

Skills

Experience

Education and Training

Certifications

Network specialist

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