Driven Customer Service & Retail Professional
Resume:
Me'Kayla Bonnett
Rock Hill, SC
**************@*****.***
Professional Summary
Friendly, reliable, and fast-paced customer service associate with experience in retail, sales, and busy environments. Strong communication skills, detail-oriented, and comfortable assisting customers with product questions and recommendations. Excited to bring customer service skills into a team-focused retail environment. Experience
Bath & Body Works – Sales Associate
Rock Hill, SC July 2025 – Present
• Assist customers with product selection and recommendations
• Promote sales and rewards programs to increase store performance
• Handle high-volume rushes while maintaining friendly service
• Operate POS system and support checkout process
DoorDash & Uber Eats – Independent Delivery Contractor Rock Hill, SC 2021 – Present
• Deliver orders accurately and on time
• Communicate clearly with customers about delays or changes
• Manage multiple deliveries efficiently
• Follow safety, verification, and handling guidelines Walmart – Team Associate
Rock Hill, SC June 2022 – September 2023
• Provided customer service on sales floor and at checkout
• Assisted customers with locating products and answering questions
• Processed POS transactions, returns, and cash accurately
• Maintained clean and organized work areas
ResultsCX – Customer Service Agent (Remote)
January 2024 – December 2024
• Assisted customers with account questions and concerns
• Entered and updated information accurately
• Maintained professionalism in a fast-paced environment Education
York Technical College – Rock Hill, SC
Expected Graduation: May 2026
Skills
Customer Service & Communication • POS & Cash Handling • Product Knowledge • Fast-Paced Retail Environment • Multitasking • Teamwork & Reliability
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