Store Manager with Retail Operations Experience
Resume:
Gabryelle Cross
Muncie, IN *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General-Muncie, IN
August 2023 to Present
Ringing customers out, sorting out customer issues, speaking with vendors on issues or requests, delegating tasks, stocking shelves
Jewelry Consultant
Kay Jewelers-Muncie, IN
February 2023 to July 2023
Talked with customers about our goods and services and helped them choose the perfect piece. Rang out customers, spoke with shop employees about service needed. GSI certified. Merchandiser
PepsiCo-Muncie, IN
April 2022 to February 2023
Ensure stores product is displayed on the shelves in an orderly and organized manner. Building displays according to a set pattern determined by account manager. Communicating with account manager and store to make sure needs are being met.
Warehouse Associate- cycling
Dollar General-Marion, IN
November 2021 to March 2022
• Stack totes, wrap in plastic wrap
• empty truck trailers of rolltainers, coordinate with all areas to achieve 45 trailers a night
• empty rolltainers of cardboard into baler
• Focus on safety of ourselves and others to maintain a safe work environment
• Pull rolltainers to essential locations with a tugger/train machine
• Move pallets of totes into a trailers with a stow jack
• Moving pallets around warehouse
Store manager
Dollar General-Muncie, IN
March 2018 to November 2021
• Stock shelves, greet customers, provide customer service, ensure cashier has appropriate assistance, handle money, handle deposit, count drawers, set planograms, cleaning
• scheduling, delegating, payroll, budgeting, mediating issues between employees
• increased customer satisfaction by 70%
• increased sales by 4%
• cleaned a whole store up from previous Manager in one month
• Supervised 11 employees
• 2 assistants became store managers of their own stores Hostess
sunshine cafe-Muncie, IN
April 2019 to July 2019
Take customers to their seats, ring customers out, buss tables Ice cream worker
Mancino's Sweet Shop-Muncie, IN
April 2017 to February 2018
I make customer's orders, cleaned the shop, opened and closed the shop, worked the register, kept inventory of cookies, restocked the store, and provided great customer service. Guide customers
Rhum Farm Little Spooky-Muncie, IN
October 2013 to October 2016
I guided customers through a haunted attraction, telling them stories. Babysitter/Nanny
none-Muncie, IN
December 2014 to April 2015
I took care of children, ages 2-8, I had to feed them and keep them safe and entertained. Education
Associate's degree in General Studies
Ivy Tech Community College-Muncie, IN
August 2021 to Present
1 1/2 years in Psychology
Ball State University-Muncie, IN
August 2017 to December 2018
12th grade completed in Core 40
Wes-Del Middle/Senior High School-Gaston, IN
August 2002 to May 2017
Skills
• Sales
• Operations Management
• Merchandising
• Administrative Experience
• Payroll
• Strategic Planning
• Cleaning
• Retail sales
• Time Management
• Microsoft Word
• Inventory Control
• Budgeting
• Assistant Manager Experience
• Conflict Management
• Marketing
• Recruiting
• Stocking
• Loss Prevention
• Babysitting
• Profit & loss
• Customer Service
• Management
• Leadership
• Cash Handling
• Microsoft Office
• Sales management
• Retail Management
• Planograms
• POS
• Organizational Skills
• Pricing
• Childcare
• Store management
• Nannying
• Supervising experience
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