Safety-Driven Network Engineer with Clean Record
Resume:
Troy A. Johnson
New Smyrna Beach 32618 706-***-**** (Cell) *************@*****.***
Qualifications:
Copy of training record over last 23 years is available upon request (Can e-mail, or fax five pages)
Education
1999-2002 Associate Degree Management Information Systems, Georgia Military College (Oct. 2001)
1991-1992 Certificate in Aviation Electronics, US Navy, Memphis, TN
199*-****-** credit hours Aiken Technical College toward Electronics degree.
Professional Experience
October 1, 2021- present Senior Network Design Engineer
Responsible for database integrity for 19 states including the islands.
Handle all equipment additions and power downs for territory assigned.
Responsible for keeping track of and reporting bi-weekly to Team, and monthly to
Upper-level management on progress of all engineers for entire country.
Assist co-workers as needed with technical information on equipment worked on.
Mar 1, 2020 Switch Technician III Lake Mary MTSO
Responsible for complex design, development, and engineering activities on new and existing switch equipment, technologies and tools. Performs tests, simulations and analyses, and recommends design improvements and changes. Researches, evaluates, and applies new development methods. Operates under minimal supervision.
June 1, 2008- Electronic Technician AT&T (Orlando, FL Main CO & Augusta, GA current job)
Work alone and with other employees in installation, testing, adjusting and/or repairing central office equipment and facilities used in providing high quality network switching, trunking, fiber optics, and special services. Perform all duties in CO to provision, restore, and maintain services.
Coordinate work operations with other employees required making routine tests and repair equipment or facilities to include the installation, rearrangement and disconnection of plain old telephone service (POTS), trunks and special services.
Install, repair and adjust equipment such as switches, routers, modems, relays and amplifiers using hand tools. Maintain the integrity of mechanized and manual records on facility and equipment assignments for POTS, trunks and special services.
Maintain records required for trouble reports, routine tests, trouble clearance and work activities using computer terminals associated with company operations.
Perform periodic preventive maintenance on computer systems through the use of sophisticated test equipment, software diagnostics. Maintain computer systems including software back-ups
Monitor, troubleshoot, and repair complex network circuits.
Work on Lucent multiplexers, Alcatel U-verse equipment, Juniper routers, Tellabs & Alcatel DACS, DMS 100/200 switches, Cisco 15454, Lucent DMX, Cisco routers, ATM switches, Cisco 7690 metro-E, measure light levels, scope, and clean fibers.
Perform all duties inside of AT&T main central office located in Augusta, GA & Orlando, FL.
Testing, and wiring of POTS, DSL, ds1, ds3, Ethernet, fiber circuits
Review engineering designs and submit tickets to correct errors.
Maintain records for databases to ensure records correct.
Maintain inventory of spare equipment and return defective cards, order new cards for trouble tickets.
August 1, 2005- June 1, 2008 Outside Plant Engineering Specialist, Bellsouth/AT&T
Responsible for the Design of special circuits, interpret orders in system, then design and assign facilities for T-1, T3 fiber to the cell and Metro-E
Act as single point of contact over geographic area, for high speed data circuits, fiber to the cell, T-1
Access and modify company databases to keep correct records.
Assist field technicians in design & technical problem resolution
Interpret orders to determine service requests.
Review engineering plats to design service to correct locations.
Answer tickets on design problems to come to resolution.
Instruct peers on TIRKS interpretation and usage.
2000-2005 Electronic Technician, Bellsouth (same duties as above)
1998-2000 Service Technician, Bellsouth
Reviews and interprets service orders, trouble reports, and circuit diagrams and follows standard practice.
Installs, rearranges, and removes telephone equipment and associated plant including wiring and cabling associated with services such as non-design watts, ISDN, ESSX, etc.
Drives Company vehicle. Interact with customers on day to day basis.
1991-1993 United States Navy
Aviation Electronics, Certified plane captain and daily duties of flight line.
Hazmat specialist.
Pre-flight, post-flight and scheduled mtc inspections on CH46 Helicopters.
Re-fuel & tow aircraft.
Fold blades and store in Hangar bays due to inclement weather.
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