Results-Driven PM & Finance Specialist

JAIME ROA

Ashburn, VA *****

571-***-**** *****.******@*****.***

Professional Summary

Results-driven Project Manager and Finance Specialist with over 10 years of experience leading operations, coordinating logistics, managing teams, and delivering projects in transportation, healthcare, and technology sectors. Bilingual in English and Spanish with strong skills in data analysis, programming, troubleshooting, accounting, customer service, and business administration. Proven leader adept at multitasking, problem-solving, adapting quickly, and driving operational efficiency in fast-paced environments. Seeking full-time opportunities to leverage project management expertise and technical knowledge. Skills

• Project Management & Coordination (Scrum Framework, Agile principles)

• Finance & Accounting (Bookkeeping, Financial Analysis, Investments, Annuities)

• Data Analysis & Review (Excel, Access, Statistics, Economics)

• Programming & IT ( Troubleshooting, Web Applications, Computer Forensics, Cyber Security Awareness)

• Leadership & Team Supervision

• Excellent Customer Service & Active Listening

• Bilingual: Fluent in English and Spanish

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Access)

• Critical Thinking, Math, & Problem-Solving

Professional Experience

Project Manager & Finance Specialist / Coordinator Dulles Express Logistics, Ashburn, VA

2021 – Present

• Led cross-functional projects in logistics and transportation, coordinating teams, timelines, and resources to ensure on-time delivery and operational success.

• Managed financial operations, including budgeting, data analysis, and reporting to optimize costs and support business growth.

• Oversaw coordination of business functions, troubleshooting issues, and implementing process improvements for efficiency.

Project Manager & Supervisor

Encompass Health, Ashburn, VA

October 2024 – January 2026

• Directed healthcare-related projects and supervised teams, ensuring compliance, timely execution, and high-quality outcomes.

• Coordinated resources, resolved operational challenges, and improved processes through data-driven decisions and strong leadership. General Manager

Ashburn Dulles Cabs, Ashburn, VA

2017 – 2021

• Managed full business operations for a transportation company, including scheduling, paperwork/filing, inventory, and financial oversight.

• Delivered exceptional customer service as a specialist and private driver, building client relationships and resolving issues promptly.

• Handled administrative tasks, compliance documentation, and team coordination to maintain smooth daily operations.

Management & Logistics Coordinator

Loudoun Yellow Cabs, Loudoun County, VA

2013 – 2017

• Oversaw logistics and transportation for business clients and insurance companies, managing schedules, routes, and client needs.

• Led team operations, ensured timely service delivery, and maintained high standards of customer satisfaction.

Computer Programmer & Troubleshooting Specialist

Northrop Grumman, Herdon

2017

• Developed and troubleshot software solutions, applying programming knowledge (Java/C) to support defense-related projects.

• Analyzed technical issues and implemented fixes to maintain system reliability. Software Engineer & Troubleshooting Specialist

Verizon Federal, Ashburn

2015 – 2016

• Engineered software solutions and performed troubleshooting for federal systems, ensuring operational continuity.

• Collaborated on development tasks and resolved complex technical challenges.

Licensed Agent & Finance Consultant

Primerica, Various Locations

May 2012 – 2014

• Provided financial consulting on investments, annuities, life insurance (Series 6 licensed), and debt programs.

• Analyzed client needs, recommended solutions, and supported financial planning initiatives.

Sales Associate & Cashier

Sears Corp., Sterling

September 2012 – April 2013

• Delivered customer service, processed sales, managed credit applications, and specialized in merchandise recommendations.

Sales Representative & Assistant Manager

Vector Marketing Corporation, Fairfax, VA

December 2011 – May 2012

• Drove sales performance and assisted in team management as assistant manager.

General Manager

Popeyes Chicken and Biscuits, Ashburn, VA

December 2009 – September 2012

• Managed daily restaurant operations, supervised employees, created schedules, handled inventory paperwork, and ensured customer satisfaction.

• Supported owner with administrative duties and operational improvements. Intern

Alexandria Police Department, Alexandria, VA

Spring 2008

• Assisted with administrative tasks, document organization, and role-playing exercises.

Education

Northern Virginia Community College (NOVA)

Studies in Computer Science and Accounting

Management and Project Management

Coursework: Management, Project Management, Scrum Framework, Finance, Calculus I & II, AP Statistics, AP Economics, AP Calculus, Accounting, Technology Systems Information Broad Run High School

Advanced Studies Diploma

GPA: 4.22/4.00

Relevant Coursework: Coursea, Computer Science/Programming, AP Physics, AP World History, AP Spanish, Psychology

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