system administrator
Resume:
Russ Avshalum
*********@*****.***
Summary:
Over 20 years in IT field since 1996
Extensive experience working as a Sr. SCCM Architect, System/Network Administrator- Engineer which included managing, deploying, installing and maintaining enterprise servers and networks.
Extensive experience in working with Microsoft Windows and Server OS and VMware and cloud Technologies
such as vSphere and Hyper-V
Generated and created reports from ODBC database
Worked with visual basic, created forms, imported data, performed data manipulation via access and generated SQL reports.
Establishing secure file transfer over VPN for company employees
oIT Asset Management and Procurement Administrator with 3+ years of hands-on experience managing the full lifecycle of IT assets across large, multi-building enterprise environments. Proven ability to independently manage high-volume procurement, inventory tracking, receiving, auditing, and budget alignment. Strong organizational and communication skills with experience supporting capital equipment oversight across large facilities. Background in IT operations with a current focus on asset control, procurement, and compliance rather than technical troubleshooting.
Skills:
IT Asset Lifecycle Management
Procurement & Purchasing (Ariba)
Inventory Tracking & Reconciliation
Receiving, Auditing & Asset Tagging
Budget & Checkbook Monitoring
MS Office (Excel, Word, Outlook)
Vendor Coordination & Warranty Tracking
ServiceNow & Asset Management Systems
Multi-Building / Large-Facility Asset Oversight
High-Volume Order Management
Provided data centres data migration support for various client through my career
backing up clients/users’ data, replacing hardware, configuring hardware and software per clients’ specifications, restoring data and turning over to the end users/clients
Managed various projects, performed scope and analysis and improved overall productivity.
MS Server 2008, 2012, 2016, 2019, 2022. Windows 7, 8, 10, 11, vSphere, VMware, VPN, Active Directory, Group Policies, Microsoft Exchange, Office 365, Skype for business
Visual Studio, Crystal Reports, Cisco Switches, Cisco Catalyst
MacAfee, Bit locker, SAN/NAS, UPS, Tape Backup Systems, Firewalls.
Antivirus, Anti Malware, Carbonite
VB6, HTML, crystal reports, SQL server 2012,2014,2016
Microsoft Deployment Toolkit (MDT) 2010, AIK, SCCM 2012, 2016, 2303, WDS, VAMT, WSUS
Remote Console Tools: Microsoft Remote Desktop, VNC, PCAnywhere
Debugging, maintenance, performance tuning of MS Access and SQL
Administering and troubleshooting Windows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012, 2016) by utilizing Power Shell, VB Script, DOS commands, logs and services.
VMware virtualization, Windows Server, Hyper-V, Networking, and infrastructure management.
Education:
Bachelor of Science in Electronics and Computer Science (Systems) from State University, Russia 1995
Diploma in Computer Programming and Design from ATS Institute of Technology, Ohio, USA 2002
Certifications:
A+
Visual Basic Application Development
Visual Basic 6.0
Access 2000 MOS Creating Databases
Access 2000 MOS Building Tables
Access 2000 MOS Relationships & Queries
Computer Technical Support
Computer Configuration and Maintenance
Computer Basics Using Your PC
Experience:
FUJIFILM NORTH AMERICA Jan-2026-Present
Deployment Engineer
Provided on-site technical support at retail locations, focusing on advanced commercial printers and related systems to resolve complex or escalated issues and minimize customer downtime.
Performed upgrades and repairs, including replacing printer parts such as paper feed assemblies, power supplies, print heads, toner drums, transfer belts, and image units to restore full functionality.
Troubleshoot and resolved issues involving printers, servers, hard drives, and monitor systems using strong electro-mechanical and IT aptitude.
Installed and removed equipment and systems as needed at client locations, ensuring proper configuration, connectivity, and compliance with site standards.
Supported day-to-day operation of applications and equipment, ensuring schedules, transmissions, and online systems are monitored and issues are resolved accurately and on time.
Acted as a primary customer contact for technical and service-related problems, delivering professional, high-quality customer service and clear communication.
Coordinated with internal departments and external stakeholders to lead problem resolution and change management processes, ensuring alignment on timelines and solutions.
Maintained and repaired commercial and large-format printers across multiple customer sites, diagnosing mechanical and electronic failures to restore operation quickly.
Used Windows operating systems and multi-platform Windows environments to install drivers, configure devices, and test connectivity for printing systems.
Utilized tools such as Rufus and Windows Server imaging to deploy or restore system images, supporting reliable printer and kiosk operations.
Troubleshot system connectivity issues, including network and configuration problems, to ensure printers remained online and available for retail operations.
Documented work performed, parts used, and resolutions in service systems, supporting accurate tracking and future problem prevention.
Delivered professional, customer-focused service, clearly explaining issues and resolutions to non-technical users in retail environments.
ABB, WIPRO, WWRS Cleveland OH Aug-2025-Jan-2026
System Administrator
Manage procurement, receiving, and asset lifecycle for IT expense assets across multiple building
Create and track purchase requests, validate role-based device requests, and coordinate equipment allocation
Maintain accurate inventory records, asset tagging, audits, and reconciliation
Monitor budgets and ensure procurement aligns with forecasted demand
Coordinate disposal, data wiping, and compliance documentation
Utilize ServiceNow, MS Office, and asset management tools to maintain audit-ready records
Providing support for end users
Shipping, Receiving, migrating and provisioning laptops
Break/fix troubleshoot hardware and software issues
Collaborating with vendors on warranties for the end users’ systems
Providing asset management and disposal services for the client
Utilizing tools such as Blanco, service now and Intune intra ID, MS Azure, Single Singn-On.Power Shell and Hyper-V
MS-Office-365, Active Directory,
Freelance Consultant Field Nation / Work Market
System Administrator / Migration Architect / Azure AD Admin Jan 2025 – Aug-2025
Executed M365 and Google Workspace migrations for enterprises (100+ users) using Microsoft Migration Manager and PowerShell automation.
Managed Box to M365 transitions, including SSO integration and file structure mapping via Azure AD SAML/OAuth.
Performed OneDrive/SharePoint permission audits using Graph API scripts.
Managed DNS/DHCP/IPAM to support hybrid and remote operations.
Texas Health and Human Services, Denton, TX
Lead deployment Manager May-2022-Jan-2025
Led large-scale asset deployment and inventory management initiatives
• Coordinated device procurement, staging, and assignment to meet project timelines
• Maintained deployment tracking, asset records, and documentation for audits
• Supported budget alignment and forecasting for endpoint equipment
Utilizing Hyper-V, MS Server 2019 and E3 and E5 MS Office 365 enterprise edition
Updated and created GPO
Created automated scripts by utilizing PowerShell and SQL
Utilized Hyper-V, Azure and cloud deployment
Multi-factor authentication, MS Intune, Endpoint device management
Leads design, implementation, support and integration of Active Directory services in support of Office 365 / SharePoint / OneDrive / SailPoint
Developed and managed LDAP directory architecture and products such as Active Directory.
Unlock user accounts and reset passwords for information systems to include Windows NT, Microsoft Active Directory, Exchange Server, mainframe accounts, Business Objects, Ecats, and Citrix.
Deployment for Texas Health and Human Services using SCCM
Hybrid Cloud and Workload Security configurations and practices. Microsoft Azure Sentinel, Intune, and Defender.
Spearhead development of policies and procedures regarding the maintenance of SharePoint Library, including instructions on carrying out job-related tasks to keep end users and technicians knowledgeable
Deployment, migration, asset management
Infrastructure assessment, Improvement and implementation
By utilizing varies methodologies
Mitigating the situations
Providing technical interpretation
Peak Systems/ JP Morgan Chase, Dallas, TX
IT Manager/System Administrator March 2020-May 2022
Utilized Hyper-V, MS-Servers and E3 and E5 MS Office 365 enterprise edition
Supported inventory tracking and asset lifecycle management in a high-volume corporate environment
• Tracked moves, adds, and changes using ServiceNow and asset tools
• Assisted with procurement documentation and reconciliation reporting
Utilized SCCM for deployment of systems
Azure Active Directory hands on troubleshooting Azure Active Directory components like AADConnect, Azure AD Domain Services, B2B, B2C
Utilized and created varies VM applications
Provided support for windows clients and servers
Created automated scripts by utilizing PowerShell and SQL
Perform system and application configuration and management
Provides analysis of problems while working toward solutions to technical issues
Varies IT related contracts from work market
Worked on merging ticketing systems
Utilized PowerShell, SharePoint, and Kace for ticketing.
Manage Intune Mobile Device Management (MDM) and Mobile Application Management (MAM) for device and application management
Have configured Office 365 services including Azure AD Connect, Intune, Azure AIP and DLP Design, document, test, and implement appropriate backup and disaster recovery mechanisms for all Microsoft enterprise platforms (Active Directory, DNS, ADFS, etc.).
Provided customer service support of tickets assigned to the ServiceNow team
Worked with service now and remedy ticketing systems
Utilized service now as an IT service management
Build KB library, worked on incidents in service now
Installing and configuring systems and servers
Utilised encryption systems such as MacAfee and bit locker
Troubleshooting and repairing varies hardware and software issues
Providing technical support services via RDP to my clients
Providing support for C-Suite executives and other VIP staff
Helping to monitor the service now tool.
Supporting management with the processing and flow of tickets.
Handling and managing escalated tickets.
Provided support for sftp and VPN.
Microsoft, Irving, TX Sept 2019-March 2020
Fast Track Engineer SCCM architect
System Used:Hyper-V, Windows 10, Windows Server 2019, VM, Office 365, SQL Server, Power Shell
Subject matter expert on several communications technologies
Working with Desktop Analytics. FTOP, Teams
Provide ultimate responsibility for design, architecture, and support of Microsoft Active Directory and key subcomponents
Created automated scripts by utilizing PowerShell and SQL
Administration of Office 365 Services: Licensing, Azure Active Directory, Skype, Teams, SharePoint, OneDrive, Intune, Azure AD Connect
Administration of Multi-Domain Infrastructure: Windows Servers, Active Directory, Group Policy, etc.
Providing support on SCCM Windows 10 and Office 365 Deployment
Guiding customers in Creating and deploying Windows 10 and Office 365
Documenting all the changes and creating Reports and KB files
Utilizing Azure, Hyper-V, RDP, RDS, MS-Teams, Intune mdm/mam
Utilized PowerShell to install SCCM updates
NTT Data BSW, Frisco, TX Mar 2018 - Aug 2019
Deployment Engineer- Network administrator/Analyst
System Used: Windows7,8,10, VM, Office 365, Cisco Catalyst, V-LANS, SQL, Power Shell
Utilizing Hyper-V, MS Server 2016 and E3 and E5 MS Office 365 enterprise edition
Subject matter expert on several communications technologies
Working with supper putty and vSphere
Working with cisco catalysts
Coordinating and assisting varies projects
Created automated scripts by utilizing PowerShell and SQL
Reviewing venerability reports and restricting users from unauthorized access.
Support Microsoft 365, Office 365, SharePoint, and Adobe Pro.
Managing 10 ids closets and a server room
Monitoring of all the network infrastructure
Documenting all the changes and creating KB files
Utilized service now and remedy ticketing systems
Perform system and application configuration and management
Perfect Tax, Frisco, TX Oct 2016-Mar 2018
System Administrator
System Used: Quick Books, TCP/IP, Ultra Tax, Planner CS, Practice CS, Win 10
UtilizingHyper-V, MS Server 2016 and E3 and E5 MS Office 365 enterprise edition
Working with TCP-IP and DHCP
Providing hardware and software support
Encrypted systems with MacAfeeandBit locker
Working with office 365, windows 10, windows server 2008-2012 and Share-point
Utilizing Hyper-V, RDP, RDS, Team-viewer, LogMeIn and Skype daily.
Creating user accounts in AD-DC, creating and modifying GP, email and phone accounts
Providing support for cloud9, CCH, Vonage and bitrix24
Provides analysis of problems while working toward solutions to technical issues
Creating backup files for Quick Books, Ultra Tax, Planer CS and Practice CS.
Fujitsu, Richardson, TX Apr 2016 –Oct 2016
Deployment Engineer
System Used: Cisco, SCCM, VPN, TCP/IP, DHCP, Citrix
Providing coordination between technicians and Staples stores
Providing support for Xerox and Fujitsu technicians for staples systems deployment and copiers upgrades project
Creating and Deploying images over the network by utilizing SCCM 2012
Utilizing Skype for business, VPN, Citrix, Windows Server 2012r2, Active Directory, Remote desktop connectivity, Infoblox, Decisions
Encrypted systems with MacAfee and Bit locker
Providing support for cisco switches, routers, patch panels and android tablets
Troubleshooting varies networking connectivity issues such as TCP/IP, DNS and DHCP
Beacon Hill Technologies, Dallas, TX
HKS, Safran, Lehigh Hanson, BNY Mellon Mar 2014 – Mar 2016
Network System Engineer
System Used: SQL, Crystal Reports, SCCM, Cisco, VB Script, PowerShell, win 7,8,10, Juniper BK Connect, Promerit, Embtrust, Hyper-V
Responsible for managing and troubleshooting IT systems for various clients
Provided scope and analysis for varies migration and deployment projects.
Installed and configured SCCM applications
Created and build SCCM packages, patch management, answer files, unattended script, setup and configuration of network discovery applications.
Utilized service now and remedy ticketing system.
Packaged and deployed 5,000+ unattended application installations of Windows, Office and proprietary applications.
Created and maintained end-user documentation, as well as internal documentation.
Office 365 email setup and configuration of members and groups accounts.
Generated reports using SQL Server, MS-Access and Crystal Reports.
Designed and developed inventory database for ecommerce website using Access 2013 and SQL server 2008.
Installed and configured Skype for Business (Lync) 2013, Juniper BK Connect, Promerit, Embtrust, Hyper-V and failover cluster manager.
Responsible for updates on Linksys and Cisco Switches and Routers.
Provided network and security administration
Utilized PowerShell to make changes in active directory
Responsible for Inventory tracking and asset management
Administering and troubleshooting Windows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing Power Shell, VB Script, DOS commands, logs and services.
CGWS, OH Dec 2013 – Mar 2014
Deployment Engineer/System Administrator
Systems Used:Hyper-V, Crystal Reports, SQL, VISUAL Studio, SCCM, MDT, Office 365
Installed and administered exchange 2010, 2012 and office 365.
Responsible for ensuring workstations and servers OSes were kept current.
Managed deployment for a new systems and servers utilizing MDT and SCCM with SCEP
Core image management, development & distribution, software/hardware support, testing cycle implementation.
Application staging, development and deployment
Trained clients and co-workers on the new systems
Managed upgrades and configuration for Microsoft Windows Servers and installed routers, switches, hubs, cabling and firewall.
Managed Network, System Support and Backups.
Installed and configured Office 365.
Royal Philips Electronics, Cleveland, OH Aug 2012- Dec 2013
Software Engineer
Systems Used: Crystal Reports, SQL, VBA
Developed a tool to compare online to offline versions of technical documents for medical devices.
Analysed methods and recommends alternative technologies to improve configuration and deployment.
Performed application, system and regression tests as well as automated and manual testing
Involved in QA testing, developed and implemented testing procedures that involve test plans, test cycles, test patterns, on line/of line testing of vary documents and testing modalities
Created reports, fixed errors, and resolved issues related to documentation layout, screen shoots, and template modification
Daily checks on production applications and responds accordingly to resolve problems encountered
Developed, updated, troubleshot and executed tests for systems and products using script language
Kept customers informed of all enhancements, troubleshooting, and fixes
Provided side by side comparison of Automated Software Testing Tools
Utilized in-house IST and Incentre decryption software
PC-Expert, Cleveland, OH Feb 2005 – Aug 2012
System/Network Administrator
Systems Used:Hyper-V, SCCM, VB, SQL, C#, Crystal Reports
Utilized PowerShell for varies tasks
Installed, configured and administered windows server 2000-2012R2, administered active directory accounts, unlooked accounts, reset passwords and managed group policies.
Installed exchange 2010, 2012 and office 365
Managed projects for various clients such as NASA, FBI. Social security administration, Equal employment opportunity, Immigration bureau, Cleveland Clinic, University Hospital, Kiser Permanente.
Planed, created and executed various projects
Performed scope and analysis to improve performance or tasks executions
Installed and configured SCCM with SCEP.
Windows 7, 8.1 and 10 migrations.
Prepared test and diagnostic programs and completed specifications and procedures for new products.
Developed conversion and system implementation plans; implemented newly created code and fixes into existing software
Designed solutions and hardware/software specifications by creating detailed documents.
Coordination and management of O.S. Deployment Rollouts including customer coordination and departmental scheduling.
Troubleshooting and maintenance of network connectivity.
Network setup and support.
Progressive Insurance, Cleveland, OH Nov 2004 - Jan 2005
QA Tester
Systems Used: MS Office, Probill, Prorater
Involved in formulation of test cases, test data and test scripts.
Analysed business and technical requirements, developing strategic Test Plans, Test Cases and Test Scripts and responsible for executing the Test Cases, Test Scripts using Quality Centre
Tested insurance rates and rate revisions for MC/BT/RV.
Uploaded policies and submitting them to the splitter.
Utilized Probill, Prorater and other customized databases.
Mainframe, Lotus Notes and OWB (GUI interface for the Mainframe).
Import/Export/Translator.
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