Senior IT Project Manager and Client Advocate

Domenic Wiley PMP CSM

Director, Project Manager

**** ******* ***** **********, ** 08225 609-***-**** *********@*****.*** www.linkedin.com/in/dompmp Technical Project Manager Software Delivery Manager IT Project Manager PMP, CSM Agile • Scrum • Kanban • SDLC • SaaS • AI/ML Delivery • Azure Cloud • .Net/C# • Start-ups • Jira Admin

CORE SKILLS & TECHNOLOGIES

Delivery & Methodologies:

Agile, Kanban, Scrum, SDLC, Waterfall, Release Management, Git-based workflows, CI/CD, Change Management Platforms & Tools:

Jira, Confluence, Trello, Structure, Microsoft Project, Microsoft 365, Figma, Visio, Slack, TestFlight, Azure, AI/ML, Google Workspace, ChatGPT, HRIS, SaaS, Gemini, .Net, C#, SQL, HIPAA, HL7 Technical Skills:

API Integrations, Data Pipelines, Cloud (AWS/Azure), DevOps Collaboration, Expert Cardiac Rhythm Analyst, M&A Leadership:

Stakeholder Management, Roadmaps, SOW, Vendor Management, Global Teams, People Management Technical Project Manager (PMP, CSM) with 25+ years delivering enterprise SaaS, web, mobile, and AI/ML-enabled solutions across Biotech, Finance, HR Tech, and e-Commerce. Expert in Agile/Scrum, global team leadership, cross- functional delivery, integrations, and stakeholder management. Proven record improving velocity, reducing cycle time, and driving complex software programs from discovery through deployment. HIGHLIGHTS OF CAREER

InsideTracker.com Director of Project Mgt (Technical Project Manager/Scrum Master/Software Delivery Mgr) Cambridge, MA Nov 2021 – Feb 2026

• Owned delivery of Verax, a bio-tech start-up and the first multi platform animal biodata product used by agriculture scientists around the world.

• Oversaw Azure-based cloud services and APIs supporting mobile and IPad apps.

• Ensured secure data flow from blood diagnostic machines to middle-tier mobile devices to Azure cloud services.

• Led product backlog development by converting product owner requirements into prioritized epics and user stories with clear acceptance criteria.

• Managed 3 global scrum teams ranging from 12-15.

• Improved team throughput by sharpening sprint focus, eliminating mid sprint changes and unplanned work, and im- proved backlog refinement

• Implemented scientific modeling delivery processes from partner to engineering increasing productivity and trans- parency.

• Owned SOW lifecycle (planning through execution) and roadmap alignment across Verax and partner stakeholders.

• Administer Jira and Confluence Operations

• Facilitated all Scrum ceremonies for multiple, global teams from daily standup, prioritization and grooming meetings, sprint planning and retrospectives.

• Managed and maintain partner relations.

• Managed Project Managers and UX designer.

• Reduced production defects.

• Improved cross-team dependency management.

• Implemented Structure for Jira for portfolio visibility.

• Improved product release cadence.

Leadership Solution Delivery Project Management Odessa Technologies Sr.Project Manager(Scrum Master/Technical PM/Software Delivery Manager) Philadelphia, PA Oct 2018 – Nov 2021

Responsible for the overall success of new customer implementations of the LeaseWave system. Successfully man- aging on-shore and off-shore fully integrated project teams in concerted effort to deliver complex solutions on-time and on-budget. Daily oversight of project plan, deliverables, risks and project needs. Maintain and develop PMO best prac- tices, methodologies and processes. Foster positive atmosphere and grow strong client relations. Project success through monitoring project capacity, burn rate analysis, client advocacy and building strong team relations.

• Implemented Microsoft Project for enterprise level project tracking.

• Drove process improvements in keeping with PMBOK best practices.

• Problem solving aptitude for finding best solutions always keeping in mind margins and overhead. Always looking for gains and efficiencies.

• Client advocate to ensure acceptance of deliverables and client satisfaction.

• Weekly C-Level customer implementation status presentations.

• KPI and metrics tracking and reporting.

• Team sizes ranged from 7-12 including Indian development teams. Technomedia Talent Management .Net Full-stack Developer/MCSD/Senior Project Manager New York, New York Jan 2001 – Oct 2017

Developed Talent Management suite of solutions that helps its clients to recruit, engage, coach, and reward their em- ployees.

• Managed program from start-up to market

• Delivered large-scale SaaS HRIS implementations for clients such as FBI, FedEx, Coca-Cola, and BAE.

• Architected, developed, maintained, and implemented Applicant Tracking and Job Posting Systems.

• Built N-Tier solutions using C#, VB.Net, COM+ and SQL server as a Microsoft Certified Solution Developer.

• Customized builds.

• Proved fluency at SQL language.

• Designed and built SQL backend environments, relational database structures, stored procedures, etc.

• Led cross-functional development and client delivery teams of 15+ using offshore developers in India(Chennai).

• Implemented Waterfall SDLC.

• Managed team of 5 developers.

EDUCATION & CERTIFICATIONS & CONTINUING EDUCATION

Certified Scrum Master ScrumStudy 2018-2028

PMP Certification Project Management Institute (PMI) 2018-2027 Bachelor of Arts, Biology Rutgers University – Camden, NJ

Contact this candidate