Friendly Barista with Reliable Customer Service
Resume:
Asmret Abraham
asmert_t**** @yahoo.com
Professional Summary
Friendly, reliable and customer-focused individual with barista experience and confidence using coffee machines to prepare quality hot beverages in a fast-paced café environment. Skilled at delivering excellent customer service, maintaining clean and organised workspaces, and creating a welcoming atmosphere for customers. Comfortable working under pressure while managing multiple tasks and supporting team members to ensure smooth service during busy periods. Known for a positive attitude, strong communication skills and reliability. Keen to continue developing barista skills and coffee knowledge while contributing to a café where quality service, teamwork and professional growth are valued.
Key Skills
A fast learner who can easily adapt to a variety of situations and environments
Can work effectively both as team member and along using own initiative
Able to work well and meet deadlines under pressure
Reliable, dedicated and flexible
Work Experience
Social Care Worker Apr – Aug 2013
Penfold Court
Supported people with personal care, making sure they were comfortable and treated with respect throughout their daily activities.
Aided in preparing meals and feeding support, helping to promote a pleasant and relaxing eating experience.
Followed set daily routines to provide structure and help service users feel safe and supported.
Provided emotional support through listening and reassurance, helping people feel understood and at ease.
Organised and participated in activities that promoted social interaction and positively impacted overall well-being.
Assisted in maintaining a warm, person-centred environment where people felt valued and were able to retain as much independence as possible.
Sales Assistant June 2007- June 2008
TK Maxx
Served customers and answered queries
Worked as part of a team in busy shop
Kept shop neat and tidy at all times
Folded and hung clothes
Assisted in the fitting rooms
Shop Assistant Feb 2003- Dec 2004
Shopping Centre, Intercontinental Hotel, Eritrea
Worked in busy clothes shop selling tourist items and clothing
Provided information and helped customers and tourists in the shop
Served customers and dealing with enquiries
Operating Cash register and handling cash
Locking up the shop at the end of each of day
Responsible for sales and stock replacement
Coffee Operative Jan 2001-Dec 2002
Melbourne restaurant
Preparing and serving coffees
Operating Coffee Machine, making cappuccinos, espressos, lattes etc.
Responsible for cash and money handling
Providing a high level of customer service
Education and Training
Hammersmith College Sept 2012 -Jul 2013
Level 2 Diploma Social Care (Distinction)
Level 2 Certificate in Mental Health
Work Directions UK, London April 2024 – April 2025
English Language and Employment Training
Minasie Computer Centre, Eritrea Feb 2003 – Dec 2004
Certificate for computing
Addis Ketema High School, Ethiopia Sep 1996 - Jun 2000
High School certificate:
English, Math’s Biology, Chemistry and physics
Contact this candidate