Project Management Co-op Candidate with Agile Focus

ARAVIND DURAISAMY

Oakland, CA *********.**@************.*** 857-***-****

www.linkedin.com/in/aravind3012

Master of Science in Project Management (Agile Concentration) Northeastern University, Silicon Valley

PROFILE

Motivated and detail-oriented Project Management graduate student with 4+ years of experience in cloud support, technical analysis, and Agile coordination. Skilled in applying Agile, Scrum, and PMBOK frameworks to drive project delivery, risk management, and cross-functional collaboration. Adept at using tools like MS Project, Jira, Monday.com, and Power BI to plan, track, and optimize project performance. Seeking a Project Management Co-op to apply Agile principles in real-world delivery environments.

CORE SKILLS

Frameworks & Tools: Agile, Scrum, Kanban, PMBOK, MS Project, Jira, Monday.com, Confluence, Azure DevOps

Project Expertise: WBS, Scheduling, Risk & Quality Planning, Scope Control, Change Management, Stakeholder Engagement

Technical Tools: OnBase, Power BI, Excel, Minitab, Tableau (basic), MS Office 365 Design: Designing Websites (basic HTML/CSS, responsive layouts) and AI Integration Designer Soft Skills: Leadership, Problem Solving, Communication, Analytical Thinking, Team Collaboration EDUCATION

M.S. Project Management (Agile Concentration) – Northeastern University, Silicon Valley Expected Graduation: 2026

B.E. Mechanical Engineering – St. Joseph’s Institute of Technology, Chennai, India 2019 EXPERIENCE

Cloud Support Analyst – Hyland Software (OnBase) 2022–2024

• Delivered Tier-2 support for OnBase cloud systems; improved SLA compliance by 18%.

• Documented technical incidents and streamlined escalation procedures using Agile methods. Customer Technical Support – Bell Canada (Foundever) 2021–2022

• Managed VoIP and broadband issue resolution, achieving 95% customer satisfaction.

• Coordinated sprint-based process improvements that reduced ticket resolution time by 20%. Intern – Kudankulam Nuclear Power Plant (BROTHERS Contractor) 2020–2021

• Supported reactor pipeline construction documentation and project scheduling activities. Fraud Analyst – Allsec Technologies 2019–2020

• Investigated U.S. credit card fraud patterns and optimized detection workflows. PROJECT HIGHLIGHTS

• Atlas Opportunity Network: Led Agile team developing an AI-based job search platform; managed WBS, sprint backlog, and risk register.

• Murphy Stores Quality Plan: Designed HOQ matrix and control charts in Minitab to optimize cost of quality below $4,000 benchmark.

• Project Pinnacle: Built Level-3 WBS and scope baseline for a ¥50M digital transformation initiative. CERTIFICATIONS

Google – Foundations of Project Management Atlassian – Jira Fundamentals Power BI Essentials AVAILABILITY

Eligible for Co-op (CPT) – January 2026 Location: Silicon Valley / Bay Area

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