Dedicated Customer Service Professional with Airline Experience

NALEDZANI MUNONDE

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Personal details

NALEDZANI MUNONDE

****.*******@*****.***

079-***-****

** ******** *****,

ESTHER PARK

**** ******* ****

> \ Be

* ******** 1994

» &

C1 (code10 with pdp)

Qo Male

Languages

TSHIVENDA

ENGLISH

SEPEDI

ZULU

Hobbies

®@ Photography

@ Cooking

Profile

Dedicated customer service professional with extensive experience working in

fast-paced airline environments, known for exceptional communication skills and

the ability to resolve customer issues efficiently while maintaining a positive

attitude.

Education

GRADE 12 2013

JONATHAN T SECONDARY

HUMAN RESOURCES MANAGENT N4

DIPLOMA

CAPRICORN FET COLLEGE, Polokwane

INCOMPLETE BECAUSE OF FINANCIAL ISSUES

Employment

CUSTOMER SERVICE AGENT : CHECK-IN May 2021 - Nov 2024

AGENT

NAS COLOSSAL, O.R TAMBO INTERNATIONAL AIRPORT

¢ Company: NAS COLOSSAL

e Airlines: SINGAPORE AIRLINE, AIR COTE D'IVOIRE, AIR ZIMBABWE,

KENYA AIRWAYS.

e Reference: Bonolo Mokoena(Duty manager) :+27-79-286-****

CUSTOMER SERVICE AGENT : EXCESS Oct 2019 - Aug 2020

BIDAIR SERVICES, O.R TAMBO INTERNATIONAL AIRPORT

e Airline: KENYA AIRWAYS

e Reason for leaving: RETRENCHED CAUSED BY CORONAVIRUS (covid-19)

e Reference: NMTHOMBENI (HR business partner) : 011-***-****

EXAMINATION ASSISTANT 2016 - 2016

DEPARTMENT OF EDUCATION

WAITER 2017 - 2017

ROCO MAMAS RESTAURENT

e Reference: MR M NGOASHENG (operator) : 076*******

e Reason to leave: GOT PROMOTED

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