Operations Leader and Small-Business Experience.

AMANDA L. VIGO

** ****** **** **. ***********, TN 37042 931-***-**** **************@*****.***

OBJECTIVE

I am looking to take my experience of owning my business and previous employment to broaden my work portfolio. I believe with my work ethics and leadership experience I would be a great asset to the company.

SKILLS & ABILITIES

Time Management

As a production technician I always did the scheduling of operators to machines and assemblers to lines as well as manage their schedules throughout the night for breaks and/or if they were needed on another machine or line. As the business owner of the company who distributes the newspapers for an entire city and surrounding counties, time is everything! The sooner you get the newspaper to the customer the happy they will be.

Leadership

I have owned my business for the past seven years and have had to lead my team to success and have done so. Along with that I also was a production technician at a plastics factory, which is the immediate supervisors for machine operators and assemblers.

Problem Solving

As a production technician I would have problems arise from machines breaking down, not enough material/out of stock and employees calling out/going home sick. It does with go with time management because you need to figure out the best-case scenario within a timely manner to keep production going if a machine or a line would go down.

EXPERIENCE

August 2018-February 2026

Owner/Operator, H & A Town Enterprises

·I have successfully owned the business contracted with Gannett Publishing to distribute the Leaf Chronicle, Tennessean, as well as other publications. I do all the hiring of carriers, paperwork, and payroll. Along with training and making sure their routes are delivered in a timely manner. I also oversee communication between my business and Gannett.

May 2018-August 2018

CSR, Convergys

·Customer service, answered phones, data entry, solved customers issues with billing and phone issues.

September 2016- February 2018

Production Technician, Wisconsin Plastics Inc.

·I started out as an assembler within a year was a production technician. As a tech I was the immediate supervisor for assemblers and operators on third shift. I had to schedule them to their lines and machines. Did quality checks throughout the night, tear down and setup lines/machine areas for assemblers/operators, paint machines, and mix paint, as well as communicate with and/for the Supervisor, Forklift Drivers, and Machine Maintenance department.

EDUCATION

June 2014-May 2016

Pre-program Dental Hygiene, Green Bay, WI, Northeast Wisconsin Technical College

COMMUNICATION

Being able to communicate well is my strongest quality and helped me succeed in every place I have been employed in my adult life. I am always eager to learn and ask questions to help with my job position as needed, as well as advancing within companies.

LEADERSHIP

Being a business owner has taught me so much about myself and others. I have succeeded beyond the goals I set out for myself. I believe the reason for that is I have taken the qualities my leaders have taught me over the years and combined them into my own. They have taught me to always listen before responding, when a person has done wrong correct the action and retrain and move on, do not dwell on it, and to always communicate with your employees and your supervisors. And most important everyone has bad days take it with a grain of salt, do not make it personal.

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