I m efficient in customer service/ healthcare w/ managerial experience
Resume:
Taylor Roehl
Mainly known for my career in Healthcare, primarily Geriatrics. However I'm skilled in
customer service, and have great communication skills along with a passion for helping others.
Green Bay, WI 54304
************@*****.***
Willing to relocate to: Green Bay, WI
Authorized to work in the US for any employer
Work Experience
Content Creator
Shawano, WI
2024 to 2025
1. Created own content profile on Social Media platforms 2. Received over 3000 new followers in one day
3. Mainly focused on how to videos, unboxings, live-streaming for questions and tarot readings. 4. Was a great experience that contributed ina positive way to my communication skills and was a quick way to make money on a schedule I set myself.
Resident Assistant (RA)
Meadow View Estates-Shawano, WI
January 2024 to April 2024
I worked as an RA/Med Admin and was trained and am certified in
• Fire Safety
• Standard Precautions
• First aid and Choking
• Medication Administration including insulin
On top of basic health needs I also assist with
• Hospice care
• Transferring using a sit to stand
• Cleaning bathrooms
• Cook
• Assist in feeding residents
• Laundry
• Toileting
I have a deep care for my residents, and strive to make everyone's experience the best I possibly can. I follow direction well, and I feel I have a lot to offer as a leader. I have a huge heart and passion for helping others.
I also worked here for 8 months in 2021.
Backup Assistant Manager
Shoe Sensation-Shawano, WI
June 2023 to November 2023
I was back up manager. I handled everything from customer service both in store, and helping answer questions/resolve matters over the phone. I handled shipment. Handled money and updated records. Created customer profiles. Cashier work. Inventory. Followed and enforced policies. Basic cleaning. Medication Technician
Emerald Ridge Assisted Living-Neenah, WI
January 2022 to March 2022
• Successfully and accurately attended to 25+ residents medication needs.
• Assisted in everyday needs of the residents including bathing, dressing, mobility, cleaning, delivering food, laundry bathroom cares.
• Took and recorded vitals weekly
• Recorded any change a resident may have had.
• Assisted in end of life care
Caregiver
GT Independence-Waupaca, WI
October 2020 to April 2021
I do everything from basic health care needs such as feeding, bathroom assistance, giving medications, showers, and other hygienic needs. I also do basic transfers, cook, clean, do cognitive and physical activities, and give proper socialization and redirection when needed. CSR - Customer Service Representative
Shawano Pawn Shop-Shawano, WI
April 2018 to September 2018
I worked with people daily. Communicated to make sales and also fix any issues customers may have had. I cleaned electronics, bathrooms and worked at the register. I worked a lot of fast paced days, which taught me how to be more quick and efficient.
Customer Service Representative
Family Video Movie Club-Clintonville, WI
October 2015 to May 2016
I worked with customers, worked with their computer system and register. Cleaned the bathrooms, ran errands, was taught to close the store and handle money to the bank at the end of the night. Education
Psychology and Behavioral Science (First year college student) University of Arizona-Arizona
February 2023 to Present
High school diploma
New London High School-New London, WI
September 2008 to May 2011
High school diploma or GED
Skills
• Microsoft Office
• Personal assistant experience
• Basic math
• Marketing
• POS
• Home Care
• Group home experience
• Inventory control
• Writing skills
• Documentation review
• Pet care
• Phone etiquette
• Filing
• Office experience
• Retail sales
• Organizational skills
• Packaging
• Volunteering
• Medication administration
• Heavy lifting
• Communication skills
• Cash register
• Assisted living
• Working with people with developmental disabilities
• Memory care
• Caregiving
• Cognitive behavioral therapy
• Multitasking
• Time management
• Resident's rights
• Computer literacy
• Typing
• Laundry
• Microsoft Excel
• Direct patient care
• Human resources
• Care plans
• Dementia care
• Individual / Group Counseling
• Negotiation
• Store management
• Assisting with ADLs
• Office management
• Senior care
• Windows
• Stocking
• Meal Preparation
• Customer service
• Sociology knowledge
• Money handling
• Cash handling
• Hospice Care
Certifications and Licenses
Standard Precautions
Present
First Aid
Present
This class also trained in choking
Medication Administration
Present
Fire Safety
Present
Driver's License
Certified Medication Aide
Certified Medication Technician
First Aid Certification
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