Accomplished Auto Technician with 20+ Years Experience
Resume:
Accomplished Auto Technician with over ** years of hands-on experience in diagnosing, repairing, and maintaining various light vehicle models, including various luxury brands. Proficient in utilizing advanced diagnostic tools and techniques to identify issues promptly and provide effective solutions, ensuring optimal vehicle performance and customer satisfaction. Possess strong technical proficiency in engine diagnostics, brake systems and suspension and preventive maintenance. Known for my ability to communicate effectively with customers to understand their needs and provide transparent explanations of repair processes. Adept at working efficiently under pressure and collaborating with team members to meet deadlines and exceed expectations. Committed to staying updated with the latest automotive technologies and industry trends to deliver cutting-edge services and enhance professional skills. Seeking a challenging opportunity to leverage expertise and pursue continuous growth within a dynamic automotive environment. 09/2021– Present Precious Orienting Pvt Ltd, Sri Lanka. Auto Technician (Part-time)
• Provide detailed explanations of recommended services and associated costs to customers.
• Conduct thorough inspections to diagnose, and repair mechanical issues in vehicles.
• Perform repair or replace faulty components, systems, or parts in vehicles involving tasks such as engine repairs, brake replacements, transmission repairs.
• Perform routine maintenance services to keep vehicles running smoothly and prevent future problems.
• Test-drive vehicles to verify repairs and ensure proper functioning.
• Stay updated on automotive technology advancements and attend training sessions as necessary.
• Maintain a clean and organized work area and properly care for workshop tools and equipment.
• Maintain organized service records and update customer profiles as necessary.
• Adhere to safety protocols and regulations at all times. 11/2010 – Present Department of Motor Traffic, Sri Lanka. Motor Vehicle Examiner https://www.dmt.gov.lk/index.php?lang=en
• Perform thorough inspections of motor vehicles to verify documentation, assess condition, and test various systems for compliance with safety and regulatory standards.
• Identify defects, malfunctions, and non-compliance issues during inspections, document findings accurately, and provide recommendations for corrective actions
• Enforce regulatory compliance, collaborate with law enforcement, and provide courteous and professional customer service to vehicle owners.
10/2009 – 09/2010 Darwish Bin Ahamed and Sons LLC, UAE. Senior Mechanic https://www.dbasons.com/
• Conducted thorough diagnostics on vehicles to identify mechanical issues, in vehicles.
• Utilized specialised diagnostic equipment to identify and address mechanical issues in vehicles.
• Performed precise and efficient repairs to meet or exceed manufacturer standards.
• Conducted in-depth vehicle inspections, identifying potential problems and recommending preventive measures.
• Collaborated with fellow technicians, service advisors, and other team members to optimise workflow.
• Recommended appropriate maintenance and repair services based on manufacturer guidelines and customer requirements.
• Served as the primary point of contact for customers, providing courteous, professional, and personalized service throughout the vehicle repair process.
• Identified and utilized opportunities for upselling additional services or maintenance packages based on vehicle needs and customer preferences.
P. K. B. P. MANOJ PALLAWALA
Automotive Technician
125/10, Weboda South, Weboda, Sri Lanka.
**************@*****.***
PROFESSIONAL SUMMARY
WORK HISTORY
Service Advisor
09/2003 – 08/2009 Mag Car Care Centre Pvt Ltd, Sri Lanka. Workshop Manager https://www.dimolanka.com/
• Assist technicians with diagnosing complex vehicle issues, providing guidance, and troubleshooting assistance to resolve technical challenges.
• Interacted with customers, answering questions about maintenance procedures, and advising on recommended services based on vehicle condition and manufacturer recommendations.
• Coordinated workflow within the workshop, prioritize repair jobs based on urgency and customer needs, and ensure efficient use of resources to maximize productivity.
• Attention to details
• Ability to work productively with no supervision
• Can lead a team
• Remains professional at all times
• Commitment to health and safety
• Excel at meeting tight deadlines
• Skills in both forms of communication
• Enjoy collaborative teamwork
• Commitment to high-quality craftsmanship
• Physical stamina
• Punctual and be able to work extra hours when required
• Professional problem solver, with an ability to work logically
• Willingness to learn
• Full driving license with a clean driving history 1. Ms. G.R Ranawka, Director, Intellectual Property Office, Sri Lanka. +94-112******) 2. Mr. A Bannehaka, Senior Examiner of Motor Vehicles, Department of Motor Traffic, Sri Lanka. +94-112******)
• Proficiency in diagnosing and repairing a variety of vehicle makes and models.
• Excel in diagnosing and repairing mechanical issues
• Strong understanding of automotive systems and
components
• Ability to use diagnostic equipment and tools effectively
• Familiarity with electric vehicle systems
• Knowledge of HVAC systems in vehicles
• Proficiency in conducting post-repair tests to verify the effectiveness of repairs
• Skill in maintaining detailed records of repairs, diagnostics, and parts used
• Computer Literacy
• Skill in accessing and utilizing technical resources such as service manuals
REFEREES
KNOWLEDGE/SKILLS/ATTRIBUTES
PROFESSIONAL QALIFICATIONS
National Diploma in Engineering Sciences – Automobile Engineering (12/1993 – 12/1997) Technician Training Institute, National Apprentice and Industrial Authority, Sri Lanka. INDUSTRIAL TRAINING (Under the National Diploma in Engineering Sciences – Automobile Technology) 12/1993 – 12/1997 United Motors Lanka Ltd, Sri Lanka. Trainee https://www.unitedmotors.lk/
• Obtained comprehensive training on modules such as Bench Fitting, Machining, Welding and Fabrication, Foundry, Lubrication and Maintenance Service, Tire and Wheel Service Repair, Engines, Vehicle Testing, Air Conditioning, Supervisory functions. 12/1996 – 02/1997 Government Factory, Department of Government Factory, Sri Lanka. Trainee http://www.govtfactory.gov.lk/
• Underwent workshop training in Foundry Shop, Machine Shop, Heavy Steel Fabrication and Welding Shop and Hospital Equipment and Light Fitting Shop. OTHER QALIFICATIONS
Electric Vehicle Technology – Introduction Course for Technicians (2024) DIMO Academy for Technical Skills, Sri Lanka.
Motor Vehicle Technicians Course Part I (1997)
City & Guilds, Sri Lankan Branch.
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