Customer Service Specialist with 10+ Years Experience
Resume:
Roxann Trevino
Gering, NE
*****************@*****.***
Summary Statement
Over 10 years of customer service experience and strong organizational skills, a passion for helping people and meeting their needs has been hyper civilized. Extensive experience in the fast food industry and hotel industry has developed the exceptional ability to connect with customers and consistently provide excellent service.
Skills
Bilingual English/Spanish
Self-motivated
Adaptable
Forklift experience
Customer service experience
Organized
Team Oriented
Experience
May 2025 - July 2025
Chipotle, Lincoln, NE - Cook
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
Inspect and clean food preparation areas, such as equipment, work surfaces, and serving areas, to ensure safe and sanitary food-handling practices.
Portion, arrange, and garnish food, and serve food to patrons.
March 2025 - May 2025
Dairy Queen Treats, Lincoln, NE - Drive-thru/Cashier
Accept payment from customers, and make changes as necessary.
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
May 2024 - July 2024
McDonalds, Lincoln, NE - Drive-thru register
Communicated with customers regarding orders, comments, and complaints
Maintained sanitation, health, and safety standards in work area
Scrubbed and polished counters, steamed tables, and other equipment, and cleaned glasses, dishes, and fountain equipment
July 2023 - April 2024
Country Inn and Suites, Lincoln, NE - Housekeeper/Laundry Attendant
Maintained a clean and welcoming environment
Adhered to regulations and procedures regarding health and safety standards
Sorted, washed, dried, pressed,and folded linen
Education
January 2001 - May 2001
Western NebraskaCommunity College, Scottsbluff, NE - GED
General studies
Certifications and Training
May 2025
Prep/Cook Food Handler Permit, Lincoln, NE - Certificate
Completed a 1 hour course
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