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MarybethPulsipher
Dayton,NV***** 775-***-****
************@*******.***
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SeekingPart-TimeRemoteposition
Go-gettingExaminerwithgreatlisteningandverbalcommunicationskills.Outstandingcritical thinkingandinvestigativeabilities.Committedtoensuringallresultscomplywithfederal,state, andlocalregulations.Strongknowledgeofresolutionprocedureswiththeabilitytosolve complexproblems.
Skills
● HumanResourcesOperations ● EmployeeRelations
● RegulatoryCompliance ● ComplianceAuditing
● ADA/FMLA/HIPAA ● Problem-Solving
● BenefitsAdministration ● EmploymentLaw
● Confidentialrecordsmanagement ● Policyinterpretation
● Recordsevaluation ● DataEntry
● CustomerService ● Mitigationskills
WorkHistory
October2020-
January2025
ContributionsExaminer
NevadaDepartmentofTraining,andRehabilitation
● Reviewemployerregistrationforms,quarterlycontribution,andwagereportsto determineemployer'sliabilityforunemploymentinsurancetax
● Applymathematicalcomputationsnecessarytoeffectivelycalculatetaxes, interest,andpenalties
● Determineemployers'subjectivitytomandatoryratetransferpoliciesandrefer totheappropriateunitforfurtherfollow-up
● Analyzeamendedregistrationformstodeterminetheappropriatecoursefor updates
● Processaccountmaintenanceperagencyproceduresforaddresschanges, accountstatus,ownership,anddelinquencycontrol
● Maintainpendingcorrespondencefilescontaininginformationandrequestsfrom employerstoassureresolutionwithin90daysfromthedateofnotification
● Provideclearandaccuratecustomerservicebytelephone,email,general correspondence,andinperson
● ProvidesupporttoallunitswithintheagencytoassuretheDepartment's complianceandsuccessinservicetoNevada'semployers
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January2010-
December2020
EligibilitySpecialist
NevadaStatePublicEmployees'BenefitsProgram,CarsonCity,NV
● Reviewandapproveapplicationstodetermineeligibilityforhealthinsurance benefitsforstateemployeesonWorkersCompensation,LWOP,FMLA,and Militaryleaves
● Reviewalldocumentsandsubmissionstoassureagencycompliancewith FederalIRSSection125,USDepartmentofLaborCOBRArequirements, NevadaAdministrativeCode,andNevadaRevisedStatute287
● Makerecommendationsforeligibilitydeterminationprocessestoimprove complianceandprocessingefficiency
● ProcessLegaldocumentsrequiredforplanparticipation
● Assistmultiplestateagencieswitheligibilitydata
● Operatea12-linetelephonesystem–determinecallerneedsandutilize analyticalthinkingandcreativeproblem-solvingskillstoassistemployees
● Consultwiththemanagementteamconcerningtheescalationofcasesrequiring executivedecisions
● Collaboratewithsupervisorsandmanagersonrapidresolutionofworkplace issuesandadministrationofdisciplinaryactions
Education
October2018 B.S.inBusinessManagement–HumanResourcesManagement WesternGovernorsUniversity-SaltLakeCity,Utah
May2014 A.A.inBusiness
WesternNevadaCollegeatCarsonCity,NV
GPA:Dean'sHonorList
SpecializedTraining
● AppointedNotaryPublicfortheStateofNevada
● HIPAAComplianceTrainingStateofNevada